Account Manager

The Account Manager is a client-facing position responsible for several accounts with our agency and serves as the direct contact for our clients. This position will present to the client at agency meetings. This role will communicate with our clients, write creative briefs, manage client budgets, answer questions, and ensure the client receives all requests as part of their agency contractual agreement.

Job Duties

1. Creating a portfolio of client accounts and monitoring the ongoing activities related to them.
2. Managing, reviewing progress, and delivering the client’s advertisement projects.
3. Conducting meetings with the clients as well as informing them about the current work status of their projects.
4. Establishing relationships with new clients and maintaining and nurturing business relationships with existing clients.
5. Identifying accounts whose revenue may be shrinking to address any ‘at risk’ customers and reach out to these accounts to ensure they are retained.
6. Monitoring work performance of colleagues and setting sales targets.
7. Recruiting and training new account executives.

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