HUB Operations Specialist (all genders)

HUB Operations Specialist (all genders)

Locations: Germany, Frankfurt

Time Type: Full time

Posted on: Posted 30+ Days Ago

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• The Air Gateway agent will process and close MAWB for consolidations and B2B AWB’s.
• Ensure that file contains all necessary documents and copies are in proper sequence.
• To do what it takes to meet and exceed Internal and External customers’ defined needs and expectations.
• Book space with carriers.
• Ensure all MAWBs are rated correctly.
• Obtain spot codes on all special negotiated rates with carriers.
• Track AWB and provide COB information to the respective branches.
• Research on all CCA, weight and rate discrepancies sent by carriers.
• Filing of files.
• Perform other duties as needed or requested.
• Responsible for statistics and KPI’s of operational performance in the hub.
• Responsible for space optimization and best in class costing with 3rd party cargo handling agent.
• Supervise and organize pallet build up and improve quality of all involved parties.
• Responsible for general cargo and special load shipments on JAS Charter and commercial uplift.
• To support initiatives to further improve Consol benefit (cargo mix, yield management, etc.) and actively assist on JAS own Network expansion.
• To work in accordance with the compliance rules and policy.
• Relation with customers and Carriers.
• Shift duties during weekend.

QUALIFICATIONS:

• Excellent organizational skills.
• Excellent written and verbal skills.
• Strong computer skills including Microsoft Office suite.
• Detail oriented, able to multitask and meet deadlines.
• Self-motivated, able to work in a team and independently.
• Able to perform the essential duties of this position without posing a “direct threat” to the health or safety of self or others.
• Able to interact positively and effectively with co-workers, subordinates, and supervisors.
• Ability to work in a fast-paced environment.
• Good written and oral communication skills in English and German.

EDUCATION AND EXPERIENCE:

• Knowledge and experience in Air freight Operations duties.
• Knowledge in planning and cost control in Air Freight Product.
• English and German advanced proficiency language (written and speaking).
• Knowledge of international and domestic geography.
• Knowledge of freight/cargo industry, routing, and transportation procedures.
• Knowledge of negotiation strategies and practices.
• Good understanding of accounting principles.
• 1-3 years job experience.
• PC skills, MS-Office.

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