Community Manager Berlin (Germany) Remote (Germany) Sixteen Tons Entertainment Community Manage[...]

At 16 Tons Entertainment, we’re the Studio behind Emergency HQ , a profitable growing mobile game. We are a veteran Studio with 30 years of history and are developing original games based on our own IP. We’re looking for a talented Community Manager who can be our link to the players and take charge on initiatives to strengthen our community.

Your Role

You are the bridge between players and developers, ensuring that players feel heard, engaged and excited about what’s coming next. You’ll play a key role in defining the community strategy for Emergency HQ and shaping our relationship with the players. If you love strategy games, have a passion for player communities and know how to create engaging content, this is the perfect role for you!

Your Responsibilities:

Channel Optimization: Set up an official Discord server and optimize existing social media channels

Social Media & Content Strategy: Create and execute in-depth content plans, including calendars tailored to our audience

Community Vibes & Engagement: Take the lead on our platforms (e.g. Discord), creating a welcoming environment, moderating discussions and promoting player interactions

Content Creation: Draft engaging posts, in-game news, changelogs, updates, event announcements and player guides

Player Events Coordination: Organize and manage community events, contests and in-game activities that promote player involvement and satisfaction

Feedback-Integration: Be the bridge between players and developers, colleting feedback to help shaping the next update

Metrics & Optimization: Track KPIs for engagement and sentiment, using data insights to enhance community strategies

Support: Help players directly with issues and report technical problems to the development team.

Experience: Proven experience in gaming community management, social media or content creation

Proficiency: Skilled in planning, creating and publishing content across platforms with a sharp, strategic approach

Hands-on with Discord & Community Platforms: skilled in structuring community initiatives and implementing moderation policies

Gaming Enthusiast : Deep understanding of game mechanics and gaming culture, especially with strategy or mobile games

Organized & Detail-Oriented : A Pro at managing multiple calendars, strategies and events with attention to detail

Data-Driven : Experience in tracking and analyzing metrics to optimize community interactions and retention

Creative & Player-Focused : Crafting content and strategies that attracts players

Language: Very good skills in English and German (written & verbal)

Why Join Us?

Be part of an internationally growing team dedicated to creating games that players love.

Enjoy a flexible work environment: Hybrid, or from our Berlin office.

Competitive compensation.

Opportunities to contribute meaningfully to the game’s growth while nurturing a large player community

How to Apply

Please send your CV application by e-mail to Malin Sweers.

We will handle all inquiries and applications confidentially.

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