Logistics & Sales Support Specialist(m/w/d)

Job Responsibilities

• Provide end-to-end support for both B2B and B2C customer communications, ensuring timely and professional responses.
• Assist the sales team by coordinating daily operations, preparing product samples, and supporting event setup and sample preparation.
• Manage and analyze sales, inventory, and production data to support decision-making and operational efficiency.
• Process customer orders and invoices accurately, and coordinate shipments to retailers, distributors, and new clients.
• Oversee e-commerce customer support and warehouse operations, ensuring seamless order fulfillment and customer satisfaction.
• Maintain and update key internal documents including price lists, product data, and inventory forecasts.
• Monitor, manage, and maintain adequate inventory levels.
• Take ownership of internal data consolidation and contribute to cross-functional process improvements.
• Support compliance with international regulations.

Qualifications

• Previous experience in sales administration, logistics, or a similar role preferred.
• Excellent communication and organizational skills.
• Strong attention to detail and ability to multitask.
• Proficiency in MS Office and other data management tools.
• Ability to work effectively in a team and across cultures.

Language Requirements

• Business-level English proficiency is required.
• Japanese language proficiency is preferred.
• German language proficiency is preferred.

About TENGA

At the TENGA Company, we believe that enriching, empowering, and fulfilling people’s sexual wellness can lead to a richer, more fulfilled life overall. We embrace “Bringing Sexuality to the Forefront, for Everyone to Enjoy” as our mission. Today, TENGA has expanded its marketing network to 73 countries and regions, with the mission on and sales growing at a rate of 110%. We have shipped 140 million items globally. The sleek design of our products has been internationally recognized; we have received the Red Dot Design Award 15 times, which is an international award for best design and business.