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- Aufgaben: Lead quality risk management and continuous improvement initiatives while handling complaints and audits.
- Arbeitgeber: Join Manpower, a global leader in HR solutions with over 3,000 branches worldwide.
- Mitarbeitervorteile: Enjoy a dynamic work environment with opportunities for professional growth and development.
- Warum dieser Job: Make a real impact on product quality and compliance while working with diverse teams globally.
- Gewünschte Qualifikationen: Master’s degree in Life Sciences and 4-8 years of experience in Quality Assurance/Control required.
- Andere Informationen: Fluency in English is essential; knowledge of Italian or French is a plus.
Das voraussichtliche Gehalt liegt zwischen 54000 - 84000 € pro Jahr.
Founded in 1948 in Milwaukee, Wisconsin, USA, Manpower is a leading international human resources company. Located in 75 countries worldwide, with over 3’000 branches, Manpower responds to the needs of its 400’000 customers.
Specialists in the recruitment and selection of permanent and temporary personnel in various economic sectors, we have been existing in Switzerland for over 60 years with more than 300 employees in more than 40 branches.
For an important company, we are looking for the following profile: Quality Risk Management and Continual Improvement Manager. Main Responsibilities:
Complaints Handling
- Oversee complaint management, process improvements, metric tracking, and risk mitigation.
- Record and follow complaints for products in EU, ROW, including LATAM (excluding France, US, and Canada).
- Maintain the TrackWise Database and coordinate with Group Entities, Affiliates, and Third Parties.
- Interface with internal and external stakeholders for complaints handling.
- Monitor and trend complaints worldwide.
- Support Corporate Drug Safety in reconciliation and PSUR issuing.
- Act as Subject Matter Expert during inspections and audits.
- Escalate issues related to complaint trends and nonconforming products.
Audit Management
- Support data collection for entities and vendors to consolidate the Risk Model.
- Issue the Risk-based Global Audit Program under supervision.
- Conduct assigned GxP audits and monitor audit status through CAPA Plans.
- Coordinate with third-party auditor firms.
Alert Management
- Coordinate and follow up on Alert records.
Global Response Team Handling
- Support GAP Assessments and Global CAPAs until closure under supervision.
Quality Risk Management
- Ensure periodic updates of risk for entities and Global Vendors for effective audit programming.
Vendor Quality Management
- Manage quality compliance for Global GxP Vendors and maintain the repository.
Other Tasks
- Identify and implement Continuous Improvement opportunities.
- Report and resolve significant Quality issues.
- Work with stakeholders on CAPA reviews and maintain CAPA compliance.
- Ensure good documentation practices and data integrity.
- Issue and revise procedures and quality guidelines as per plan.
Education
- Master’s degree in Life Sciences (e.g., pharmacy, chemistry, engineering, biotechnology, medical device) or related fields.
Professional Experience and Skills
- Experience of 4-8 years in Quality Assurance/Control
- Experience in auditing, certification is a plus
- Cross-functional and global team experience.
- Knowledge of product regulatory requirements and EMA/FDA regulations.
- Ability to interpret policies, standards, and regulations.
- Knowledge of quality systems, CAPA system, and compliance assessments.
Professional Knowledge
- Understanding of GxP, ISO 13485, ISO 9001.
- Business mindset with strategic thinking.
- Project management skills.
- Fluent in English; knowledge of Italian or French is a plus.
PLEASE REGISTER YOURSELF AND UPLOAD YOUR CV AT OUR OFFICIAL WEBSITE: WWW.MANPOWER.CH , IN ORDER TO PROCESS YOUR APPLICATION.
Quality Risk Management and Continual Improvement Manager Arbeitgeber: Manpower Switzerland
Kontaktperson:
Manpower Switzerland HR Team
StudySmarter Bewerbungstipps 🤫
So bekommst du den Job: Quality Risk Management and Continual Improvement Manager
✨Tip Number 1
Familiarize yourself with the specific quality management systems and regulations mentioned in the job description, such as GxP, ISO 13485, and ISO 9001. This knowledge will not only help you during the interview but also demonstrate your commitment to the role.
✨Tip Number 2
Highlight any experience you have with complaint management and risk mitigation processes. Be prepared to discuss specific examples of how you've handled complaints or improved processes in your previous roles.
✨Tip Number 3
Network with professionals in the quality assurance field, especially those who have experience in the pharmaceutical or medical device industries. Engaging with them can provide valuable insights and potentially lead to referrals.
✨Tip Number 4
Prepare for questions related to cross-functional teamwork and project management. Think of instances where you've successfully collaborated with different departments or led projects, as these skills are crucial for this position.
Diese Fähigkeiten machen dich zur top Bewerber*in für die Stelle: Quality Risk Management and Continual Improvement Manager
Tipps für deine Bewerbung 🫡
Understand the Role: Take the time to thoroughly read the job description for the Quality Risk Management and Continual Improvement Manager position. Make sure you understand the key responsibilities and required skills, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasize your experience in Quality Assurance/Control, auditing, and any relevant certifications. Be specific about your achievements and how they relate to the responsibilities outlined in the job description.
Showcase Your Skills: Make sure to highlight your project management skills, understanding of GxP, ISO standards, and your ability to work with cross-functional teams. Use examples from your past work to demonstrate these skills effectively.
Follow Application Instructions: Ensure you register and upload your CV on the official Manpower website as instructed. Double-check that all documents are complete and formatted correctly before submission to avoid any issues.
Wie du dich auf ein Vorstellungsgespräch bei Manpower Switzerland vorbereitest
✨Understand the Role
Make sure you have a clear understanding of the responsibilities listed in the job description. Familiarize yourself with quality risk management, complaint handling, and audit processes, as these will likely be focal points during your interview.
✨Showcase Your Experience
Prepare to discuss your previous experience in Quality Assurance/Control. Highlight specific examples where you've successfully managed complaints, conducted audits, or implemented process improvements. This will demonstrate your capability and fit for the role.
✨Know the Regulations
Brush up on relevant regulations such as EMA/FDA guidelines and ISO standards. Being able to discuss how these regulations impact quality management will show that you are knowledgeable and prepared for the challenges of the position.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's quality systems, team dynamics, and future projects. This not only shows your interest in the role but also helps you gauge if the company culture aligns with your values.
