IT Business Partner (m/w/d)

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Join our team and contribute your ideas to a dynamic working environment. Apply now and shape the future with us!

Your role

1. Demand Shaping: Surface, stimulate, and shape business demand; manage a portfolio of projects; partner with key stakeholders from scoping (e.g., writing business cases, defining business value and benefits) to tool/vendor selection and implementation.
2. Servicing: Coordinate resources and activities from internal and external IT service providers; align them with business priorities; act as a single point of contact for escalations or major incidents.
3. Customer Success: Maximize business value and minimize value leakage; measure service providers\‘ performance; demonstrate the value of internal services; own service improvement initiatives; promote adoption of existing solutions.
4. Innovation & Exploring: Stay close to business and technology trends; follow technology and product evolutions; identify opportunities to increase business value; participate in building the IT services roadmap.

Qualifications:

• Bachelor’s Degree in IT, computer science, business administration, or related field.
• 3-5 years of relevant experience as a Business Partner or similar role (e.g., Business Analyst, IT Project Manager).
• Functional knowledge of key business processes such as IT, HR, Finance.
• Open, dynamic communication and presentation skills.
• Highly client-focused with the ability to build relationships across organizational levels.
• Result-driven mindset.
• Ability to work independently.
• Fluent in English; additional languages like Czech or Slovak are a plus.

Benefits:

• Hybrid modern working model: Work from home or our office in Ratingen (Germany) with flexible hours.
• Permanent employment contract for job security.
• Supplementary health insurance benefits.
• Comprehensive onboarding and training programs.
• Opportunities for continuous development and training.
• Employee well-being programs and 30 days of annual vacation.
• Collaborative culture emphasizing open communication and cooperation.

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