Sales Operations Officer

We take great pride in our vast range of chemical and biochemical products and our high standards can only be maintained through great people who share our values and desire to do the very best job possible every day.

Main Purpose of the Job

To be responsible for generating packing lists, invoices, AWB.’s & all required customs documentation to ensure shipments are delivered to customers within agreed timeframe. To be responsible for receiving/checking inbound deliveries & pick and pack product to fulfil customers orders.

Key Responsibilities

• Generate Packing List, Invoices, & associated shipping docs. To ensure no unnecessary delays due to missing paperwork
• Book collections with couriers Fed Ex, DHl,etc.
• Generate Product Labels & assist with labeling. when required
• Prioritize shipments according to shipping schedule
• Provide customers with accurate shipping docs./Invoices via email
• Daily tracking of inbound & outbound shipments, alerting customers of delays (outbound) & providing requested information.eg. import declarations for inbound shipments.
• Accurate and efficient picking & packing of orders to meet customer requirements & courier deadlines
• Ensure products are labeled & packaged correctly
• Monthly stock count to ensure physical stock is accurate
• Receiving inbound deliveries on SAP & store according to temperature requirements
• Requesting quotes from freight companies for high value shipments
• Monitoring & generating Purchase Orders for consumables to ensure continuous stock
• Approving Invoices for payment
• Generate Weekly/Monthly Report for Temperature monitoring devices, acknowledging out of spec. alerts
• Ensure daily/monthly schedules for cleaning & preventative maintenance are adhered to.
• Resolve queries and escalate to management if required
• Adhere to all health & safety procedures when handling product
• Attend weekly shipping meeting & provide accurate update on all inbound and outbound shipments
• Minimum Leaving Cert.
• Ability to use Microsoft Office packages including a working knowledge of Excel
• Good administration experience required
• Previous experience in Sales OrderProcessing/fulfillment for export would be preferred
• Goods Inwards Experience would be preferred
• Ability to carry out repetitive tasks quickly and carefully
• Ability to multitask, prioritize work load
• Team player
• Ability to work with minimum supervision
• Ability to work under pressure
• Excellent Organizational skills
• Comfortable working in a ISO regulated environment
• This position involves manual handling
• Additional education or experience in business logistics
• Knowledge of ERP system such as SAP.
• Previous experience working in life sciences industry

Biosynth offers a range of benefits including:

• Corporate car park,
• Discretionary bonus
• Hybrid work availability
• Enhanced Maternity/Paternity leave package,
• Career progression opportunities within our rapidly expanding company
• 25 days holiday + bank holidays

About us

Biosynth is an innovative life sciences reagents, custom synthesis and manufacturing services company headquartered in Staad, Switzerland. We are by scientists, for scientists, securing supply chains with consistent quality, across the globe. As a trusted supplier, manufacturer and partner to the pharmaceutical, life science and diagnostic industries, as well as food, agrochemical and cosmetic customers, we have facilities on three continents and a rapid global distribution network. Our main production laboratories are located in Switzerland, the UK, Slovakia and China, with peptide and antibody production in the US, the Netherlands. Enzyme projects are based in Austria, bioconjugation project are based in Germany and biological IVD reagents in Ireland

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