Senior Vendor Manager Branded Accessoires (all genders)

Senior Vendor Manager Branded Accessories (all genders)

Position Type: Full-time

More than 20 years ago, zooplus was one of the first to bring the pet category into the world of eCommerce. Today, we stand strong as Europe’s leading online pet platform, delivering moments of happiness to more than 9 million pet parents each year.

We\’re on a mission to create joy for pets and their parents, driven by our core values of Care , Courage , Openness , and Simplicity . At the heart of everything we do, they inspire us to grow, raise the bar for our customers and fuel a pet-first business.

Role Overview: Senior Vendor Managers are responsible for managing customer experience, topline performance, and profitability for their vendors. They facilitate all interactions with the vendor base, including onboarding new vendors, creating catalog items, negotiating contracts, managing promotional activities, and resolving operational issues. They focus on scaling, identifying competition, and external trends for their vendors and categories.

Your Tasks:

1. Develop and negotiate exclusive articles, limited editions, pre-launches, and bundles for Branded Accessories independently.
2. Initiate new concepts for attractive product presentation, including local content and brand presentation.
3. Manage payment terms and cost structures; audit for optimal contractual terms; drive strategic negotiations to enhance category growth.
4. Create growth opportunities through market, competitor, and range analysis; influence vendors to prioritize customer experience and efficiency.
5. Provide feedback on existing programs or create new initiatives to increase vendor participation.
6. Review promotion results, adjust strategies, and negotiate new promotions; develop vendor marketing plans to maximize margins and customer satisfaction.
7. Identify vendor issues, direct teams to resolve conflicts, and act as an escalation point.
8. Regularly audit metrics to ensure quality across vendors and categories.
9. Collaborate cross-functionally to implement scalable solutions addressing customer pain points.
10. Partner with teams to develop annual plans for vendors and categories; build a network within the pet industry.
11. Lead cross-functional projects involving relevant stakeholders.
12. Ensure robust process documentation and accountability within the team.
13. Seek feedback, demonstrate self-awareness, and pursue personal development goals.
14. Acquire new vendor partners to expand and strengthen the Accessories portfolio.

Minimum Qualifications:

• At least 5 years of relevant experience in Category Management, Vendor Management, or Purchasing, preferably in retail or the pet industry; e-Commerce experience is a plus.
• Experience working in an international environment.
• Strong analytical, strategic thinking, and project management skills.
• Proactive problem-solving abilities.
• Understanding of customer needs and market trends.
• Ability to thrive in a fast-paced, high-energy environment.
• Strong influencing and vendor management skills.
• Fluent in German and English.

Additional Information:

With over 1,000 professionals across 6 European offices, we believe our success stems from collaboration and leveraging our international strengths. Our work setup is hybrid: 60% in-office, 40% remote .

Benefits include:

• 20% discount in our zooplus shop
• Internal and external training opportunities
• Team events
• 28 vacation days plus days off on December 24th and 31st
• Corporate rates at local gyms
• Company mobile phone for work and personal use

#LI-Hybrid

Learn more about zooplus on our website and social media channels. We are committed to equal opportunity and value diversity and inclusion.

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