Project Manager (Remote)

Project Manager | Applied Software Technology | Worldwide

About Graitec Group
Founded in 1986, Graitec is a global leading Building Information Modeling (BIM) provider helping its architectural, engineering, construction, and manufacturing customers to CREATE, SIMULATE, FABRICATE and MANAGE all the data of their projects. The company is driving growth through 3 highly complementary activities:

1. Value Added Reseller of Autodesk solutions
2. Software Editor of a suite of products complementary to Autodesk solutions for the construction industry
3. Services including training, consulting, and support on top of the products with a consistent focus on customer satisfaction.

Experts & Talents from all over the world. Our team is made of more than 500 outstanding talents, distributed across our 50 offices in 13 different countries, enabling us to meet our customer needs around the globe. The team is known for its accountability, agility, and customer centricity as well as its ambition for both business growth and impactful innovations, with more than 25% of our teams in Research & Development.

About the Team Hiring
You will be working with a great team of technical staff both in your country and globally. Having the ability to pull upon the expertise of highly knowledgeable people is a huge benefit, helping you settle into your role and supporting your personal development.

Overview
The Project Manager works directly with customers to drive execution, clarity, and communication protocols for post-sales projects, ensuring delivery on time and on budget. This includes all documentation, milestones, signoff gateways, and project closeout.

Key Responsibilities

1. Post-Sales Support:
   Working with the customer on providing a training/development program for a successful implementation.
   Run all levels of consultancy based around standard material and real-world projects (including trainings, if applicable).
   Ongoing support with the customers.
2. Project Management:
   Managing the delivery of the project from initial pre-sales handover to project closeout.
   Creating a detailed scoping document outlining all aspects of the project, including timelines.
   Creating all additional relevant documentation for delivering a successful project.
   Assessing the perceived risks to Graitec and ensuring that they are minimized.
   Working with the client on setting key milestones and ensuring they are met.
   Continuous communication between the customer and Graitec (pre and post-sales).
   Working with the technical delivery team to ensure that the project is delivered on-time and on budget.
   Spotting any potential challenges and dealing with them.
   Making sure that the customer’s responsibilities are met to prevent any delay or extra costs to the project.
   Ensuring that the customer is kept up to date with the progress of the project.
   Working with the client on the project closeout, and delivering a lessons learned report for future projects.
   Where applicable, staying in communication with the customer post-project delivery.

Success indicators / KPIs

1. Ensure compliant, on-time and on-budget project success.
2. Planning achieved for all stages of project.
3. State-of-the-art functionalities meeting customer demands.
4. Low number (maximum 1 per year) of cancelled projects.
5. Low number of requested changes.
6. Low number of adjustments to the schedule.
7. High customer satisfaction that translates into loyalty for the company and brand.

Responsibilities
Extensive project management experience (minimum of 7 years of previous experience in a similar position).
Working with cross-functional industry specialists (sales, tech, R&D, etc.).
Understanding the Construction, Manufacturing, and Software Industries.
Experience in managing different teams for successful delivery.

Qualifications
A recognized project management qualification.
A full driving license as this role will require travelling.
Excellent interpersonal skills, including face-to-face, telephone, and written communication skills.
Professionalism, personal integrity, and reliability.
A positive ‘hands-on’ work ethic.
Initiative and enthusiasm guided by mature sense of judgement.
An adaptable and flexible team player, able to work in a fast-paced work environment.

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