Front Office Coordinator

The Franconian International School (FIS) in Erlangen, located in southern Germany, serves primarily the international community of the Metropolitan Region of Nuremberg and educates students in an international environment according to high academic standards. It provides an atmosphere respectful of diverse cultures and promotes responsible global citizenship. The school is committed to promoting international and intercultural experiences for its students. The students at the FIS come from over 40 different nations.

The FIS is looking for a

Starting: January 7, 2025 or sooner

Employment Type: Full-time, 40 hours

Contract Type: 2 years

Responsibilities

• Be the first point of contact for staff, students and parents
• Monitor, further develop and implement Front Office processes and procedures such as attendance, student filing systems, welcoming visitors, parcel reception, stationary collection etc.
• Role-model and oversee the professional handling of incoming phone calls, correspondence, student and staff information requests
• Issue administrative documents swiftly
• Coordinate Front Office team by holding regular meetings and ensuring good communication
• Administer school databases such as School Base, Manage Bac and databases requested by the school authorities
• Substitute for absent colleagues and support other administrative tasks, such as admission processes, bus coordination, exam preparation and organizing cover for absent teachers etc.
• Plan, organize and implement all after school activity programs per school year including the instrumental program

The successful candidate will meet the following criteria

• Professional experience in the administration
• Excellent MS Office skills and experience working with databases
• Flexibility and ability to multi-task
• High organization skills, ability to prioritize and to work to tight deadlines
• Outstanding verbal and written communication skills
• Very good spoken and written English and German skills

What we offer

• Initial 2-year contract with the aim of a tenured contract
• An exciting position in an international, friendly and open working atmosphere
• A modern workplace with excellent resources
• Competitive salary, kilometer allowance, subsidized Jobticket (Deutschlandticket), generous contribution to private pension scheme, 30 days annual leave, 2 personal days, Christmas and New Year’s Eve are days off
• Professional Development options, Corporate Benefits, Jobrad Bike Leasing, EGYM-Wellpass, free coffee & tea, school parking lot

Please note

• If you currently reside or if you are planning to move to the Erlangen / Nuremberg area, please note this clearly in your application.
• Please submit your application online by clicking the “Apply Now” button.

Equal Opportunity and Child Protection Statement

The appointment will be subject to satisfactory references, verification of identity and proof of qualifications. TheFranconian International School is committed to safeguarding and promoting the welfare of children, and applicants must be willing to undergo child protection screening appropriate to the post, including checks with past employers andnational/international disclosure and barring services. The Franconian International Schoolis an Equal Opportunities employer, and welcomes applications for all posts from appropriately qualified persons regardless of age, disability, ethnicity, gender, marital status, sexual orientation, religion or belief.

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