Client Relationship Manager

ACCOUNT MANAGER PROMOTIONAL MERCHANDISE / PREMIUM ITEMS / GIFTS WHAT YOU WANT TO KNOW Up to €55,000 depending on experienceAnnual Bonus and benefitsFluent in German and EnglishRemote role with travel requirementsROLE DETAILS Client Relationship Management: You will work closely with the existing client headquartered in Dusseldorf. Your role involves nurturing and expanding this client relationship. You will be responsible for understanding the client\’s needs, ensuring client satisfaction, and exploring opportunities for growth.Promotional Items: You will oversee the delivery of Promotional Merchandise / items / gifts services for the client. This includes ensuring that the services meet professional standards and are delivered to the client\’s satisfaction.Supplier Negotiations: You will work with a wide range of suppliers to fulfill the client\’s needs. This includes negotiating costs and timelines for each project and selecting the most appropriate suppliers based on various factors, such as quality, cost, and capacity.Teamwork: You will be part of a broader team, and collaboration with your colleagues is essential. Developing and maintaining strong relationships with key client stakeholders at all levels is a collective effort.ESSENTIAL EXPERIENCE Experience in a client facing role is essentialMust be Fluent in GermanPromotional items / merchandise knowledge key !Experience in liaising directly with clients and advising on campaigns containing Promotional Merchandise and some POSExperience in troubleshooting unexpected project issues and implementing preventative measures is preferredPrevious experience working in merchandise /print/ print management / marketing print / procurement preferred but not essential