Senior Manager Credit & Fraud Management (f/m/x)

ABOUT THE DOUGLAS GROUP

About the DOUGLAS Group

The DOUGLAS Group, with its commercial brands DOUGLAS, NOCIBÉ, Parfumdreams and Niche Beauty, is the number one omnichannel premium beauty destination in Europe. The DOUGLAS Group is inspiring customers to live their own kind of beauty by offering a unique assortment online and in around 1,900 stores. With unparalleled size and access to customers, the DOUGLAS Group is the partner of choice for brands and offers a premium range of selective and exclusive brands as well as own corporate brands. The assortment includes fragrances, color cosmetics, skin care, hair care, accessories as well as beauty services. Strengthening its successful omnichannel positioning while consistently developing superior customer experience is at the heart of the DOUGLAS Group strategy “Let it Bloom”. The winning business model is underpinned by the Group’s omnichannel proposition, leading brands, and data capabilities. In the financial year 2023/24, the DOUGLAS Group generated sales of 4.45 billion euros and employed around 19,200 people across Europe. It was named the World’s Top Company for Women in 2025 among all retail and wholesale companies by Forbes. The DOUGLAS Group (Douglas AG) is listed at the Frankfurt Stock Exchange.

For further information please visit the DOUGLAS Group Website .

YOUR IMPACT

• Acts as subject matter expert between all internal and external stakeholders
• Leads projects and process optimizations in the light of credit scoring and fraud prevention
• Actively drives the international fraud management strategy across all countries in E-Com
• Collaborates to review opportunities for Process Alignment/Fraud Prevention strategy in Omnichannel and DOUGLAS Stores
• Continuously reviews and optimizes the credit and fraud rules with a strongly data-driven approach based on KPI performance
• Creates and regularly reviews the fraud management roadmap in collaboration with the team
• Prepares presentations and decision templates for the lower, middle and upper management

YOUR SKILLS

• Successfully completed studies in economics, natural sciences, computer science or a comparable qualification
• Several years of professional experience in fraud prevention and/or credit risk assessment within an e-commerce company, payment service provider, financial institution or a comparable environment, with solid knowledge of relevant credit control and fraud prevention tools
• Highly self-reliant and proactive working style
• Ability to maintain oversight in complex and multi-layered process environments
• Strong analytical and conceptual thinking skills
• Excellent team player with strong communication skills for effective collaboration with various stakeholders
• Proficient in MS Excel and PowerPoint, particularly in preparing presentations suitable for senior management
• Excellent command of English and good knowledge of German

YOUR BENEFITS

Career Growth: Mentorship, e-learning & development programs.

Hybrid Work: Flexible model (~8 office days/month).

30 Vacation Days per year.

️ Employee Discounts: Online & in-store, plus corporate benefits.

️️ Fitness Perks: Gympass & running groups.

On-site Canteen & Free Drinks.

Events & Culture: Team celebrations, Women\’s Day & more!

DOES THIS APPLY TO YOU?

Join us and apply with your salary expectations & start date!

As an international employer, we stand for equal opportunities and diversity. We therefore welcome applications from mothers, fathers, people with disabilities and people from the LGBTQIA+ community. Please let us know if, for example, we should use a gender-neutral pronoun, if you need barrier-free access to our offices or if we should allow more time for the application process.

We can\’t wait to build the future with you—let’s connect!

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