Head of Application Performance Management (m/w/d)

Head of Application Performance Management (m/w/d)

Join us to apply for the Head of Application Performance Management (m/w/d) role at Telekom MMS .

Overview

Location options include Berlin, Bonn, Dresden, Hamburg, Jena, Leinfelden-Echterdingen (Stuttgart), Leipzig, München, or Rostock. This is a full-time position (38 hours/week) with a medium travel requirement. Fluency in German (native level) and excellent English skills are required.

Responsibilities

• Responsible for the business success of our project and service offerings in Application Performance Management.
• Position the portfolio in collaboration with the sales organization, develop strategic relationships with customers and partners.
• Develop a clear go-to-market strategy to effectively position services, acquire new customers, and maximize revenue.
• Create a compelling market positioning that highlights strengths and positions us as a preferred provider for load and performance testing, performance monitoring, and inventory solutions.
• Manage existing customer relationships, support their growth, and identify new trends and customer needs through market analysis.
• Oversee strategic partner management and implement business plans.
• Lead the professional service delivery and strategic development of your team.

Qualifications

• Leadership skills and confident interaction with management-level clients and technology partners.
• Experience in software quality assurance.
• Understanding of solutions within your portfolio, ideally with relevant tools.
• Empathy, interest in team and topic development, conflict resolution, mentoring, and coaching skills.
• Self-responsibility, problem-solving, and a hands-on mentality.
• Excellent communication and networking skills, with values like trust, respect, and mutual appreciation.

Nice to Have

• Experience with international projects and clients.
• Knowledge of ITIL and service management.
• Practical experience in software development.
• Trend and innovation assessment skills.
• Understanding organizational control logic.

Benefits

• Welcome Day for onboarding and networking.
• Mobile working options, with at least 3 days in the office weekly.
• Workation opportunities in the EU.
• Modern equipment and tools.
• Company pension scheme.
• Customized training and development plans.
• Leadership Academy programs.
• Opportunities for personal growth and achievement.
• Sustainable work environment.

At Telekom MMS, we value diversity and are committed to equal opportunity regardless of gender, ethnicity, religion, age, sexual orientation, or disability.

If you\’re interested, apply now and show us who you are! For questions or specific information, contact Josephine Märtens at +49 351 – 2820 – 7555.

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