Sales Representative english markets [remote/ hybrid]

Job summary

We are Cuba Buddy, a Berlin-based travel provider specializing in unique and tailor-made trips to Cuba. Our mission is to create exceptional experiences for our clients, whether for individual travelers or partner travel agencies. As a small and dynamic team, we aim to showcase the very best of Cuba. We are currently preparing for international expansion and are looking for a motivated and ambitious Sales Representative who wants to grow with us!

Your tasks

• Actively handling customer inquiries and leads to convert them into sales.
• Selling our amazing Cuba Buddy products by presenting routes, offerings, and especially our exclusive deals in the best way.
• Staying up to date with guidelines and updates in our sales handbook.
• Communicating with potential customers via phone, email, and in-person meetings to explain and tailor our travel services and packages.
• Collaborating closely with our product team to always be informed about all our offerings.
• Contributing to marketing efforts, such as newsletters, trade shows, social media, and more.
• Identifying weaknesses in the sales process and proactively suggesting improvements.
• Responding quickly to customer inquiries, aiming to provide solutions within 24 hours.
• Attending trade shows, conferences, and networking events to represent Cuba Buddy and build relationships with potential clients.
• Lead qualification (profiling) and scheduling appointments for new inquiries.
• Planning trips with travel agencies for our B2B sector.

Your profile

• Your experience in leading proactive sales conversations (at least 5 years).
• Whether verbal or written, you convince leads in any situation and on any communication channel.
• You have a proactive, service-oriented work approach and the ability to understand and meet customer needs.
• Skilled use of sales-oriented CRM systems is a key success factor for you.
• Goals are motivating challenges for you. Measurable results are not just standard but a must to showcase your success.
• You are a communication talent and enjoy engaging with your target audience both online and offline.
• Coordination is your strength; you think solution-oriented, possess negotiation skills, and excel in closing deals.
• You have a commercial mindset.

Why us?

• Shape the future: Cuba Buddy is set for exciting growth, including international expansion. This is a unique opportunity to proactively shape the company.
• Flexible work environment: Whether in our Berlin office, the office in Havana, or from home – we aim to provide the ideal working conditions for you.
• Work in an international team: With our colleagues in Cuba, we form a transcontinental team where there is never a dull moment.

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