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- Aufgaben: Lead the relationship between Workplace Global Product and European AXA subsidiaries, ensuring product adoption.
- Arbeitgeber: Join AXA, a global leader in insurance and asset management, driving innovation in workplace IT services.
- Mitarbeitervorteile: Enjoy a collaborative work environment with opportunities for professional growth and development.
- Warum dieser Job: Be part of a transformative program impacting 110K users, enhancing efficiency and user experience.
- Gewünschte Qualifikationen: 3+ years in IT operations or consulting, excellent communication skills, and strong project management experience.
- Andere Informationen: Engage with senior stakeholders and contribute to a global workplace strategy.
Das voraussichtliche Gehalt liegt zwischen 54000 - 84000 € pro Jahr.
AXA’s One Workplace Strategic Program is aiming at standardizing Workplace IT-services across all entities of the Group. For achieving this, a solid catalogue of modern workplace solutions has been developed covering different sub-domains: devices, virtual desktop, collaboration and meeting experience. By end of 2026 these solutions should be adopted by 110K users distributed across 45+ operating companies. Apart from drastically improving user experience, the target workplace solutions were designed based on public cloud services, enabling AXA to rationalize their IT-investments in on-premises datacenters.
Service :
As member of the One Workplace team , you steer and moderate the relationship between Workplace Global Product organization and several assigned European AXA subsidiaries (entities). You supervise product adoption and project delivery.
Your main tasks:
- Capture business & user requirements and consolidate input for Workplace Product evolution
- Develop entity onboarding planning for all Workplace Global Products leveraging Skyline Adoption dashboard
- Understand entity product consumption (legacy and target) and opportunities for growth
- Keep track of achieved benefits for the entity in term of efficiency, security and user experience
- Epic-management: coordinate delivery dependencies between multiple product-families, product-lines and global programs
- Primary escalation level in case of dissatisfaction and conflict mitigation between all stakeholders
- Leverage the Workplace partnership dialog format for G9+Partners entities
- Active contribution to the agenda and organization of entity-focused communication events: Workplace Product Lines Community Service Review, One Workplace Newsletter, Workplace Products Community Roadshow, …
Deliverables :
Ensure success of your pool of entities:
In collaboration with each product line and entities’ project manager
- Enforce Workplace deployment method and contribute to its continuous improvement
- Support both product and entity into achieving in time, in quality and in budget the migration projects, provide accurate risk and issues view to the whole organization
Actively contribute to roadmap build:
In collaboration with each product line and the local IT market
- Engage with CIO/CTO and workplace teams in the entities to agree entity onboarding and roadmaps for deployments
Prepare and steer steering committees with each if the entities
In collaboration with each product line and the local IT market
- Ensure the operational governance is in place and run smoothly
- Set-up and run required monthly governance to open dialog between the entity and the global workplace organization to define priorities and manage issues in a partnership spirit.
Mandatory Technical & Functional expertise
- Senior Project management with Minimum 3 years in IT operations or IT consulting focusing on Workplace
- Excellent inter-personal skills and Team-player
- Results-oriented and self-motivated
- Rigorous and organized
- Ability to engage with and manage senior stakeholders across an international footprint
- Ability to interact with technical experts and with process owners
- Excellent verbal and written communication skills in English
Preferred Technical & Functional expertise
- Experience with workplace infrastructure solutions
- Able to work on multiple simultaneous tasks with limited supervision
- Manage and prioritize tasks and time efficiently. Be able to work under pressure and meet deadlines.
- Knowledge of ITIL disciplines
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Workplace Product Engagement Manager Arbeitgeber: AXA
Kontaktperson:
AXA HR Team
StudySmarter Bewerbungstipps 🤫
So bekommst du den Job: Workplace Product Engagement Manager
✨Tip Number 1
Familiarize yourself with the latest trends in workplace IT solutions, especially those related to public cloud services. This knowledge will help you engage effectively with stakeholders and demonstrate your understanding of the products you'll be managing.
✨Tip Number 2
Network with professionals in the IT operations and consulting fields, particularly those who have experience in workplace solutions. Building these connections can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss your project management experiences in detail, focusing on how you've successfully managed stakeholder relationships and delivered projects on time and within budget. Real-life examples will make your case stronger.
✨Tip Number 4
Showcase your ability to work under pressure by sharing specific instances where you managed multiple tasks simultaneously. Highlighting your organizational skills will resonate well with the expectations for this role.
Diese Fähigkeiten machen dich zur top Bewerber*in für die Stelle: Workplace Product Engagement Manager
Tipps für deine Bewerbung 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Workplace Product Engagement Manager position. Tailor your application to highlight relevant experiences that align with the job description.
Highlight Relevant Experience: In your CV and cover letter, emphasize your senior project management experience in IT operations or consulting, particularly focusing on workplace solutions. Use specific examples to demonstrate your results-oriented approach and ability to manage senior stakeholders.
Showcase Communication Skills: Since excellent verbal and written communication skills are crucial for this role, ensure your application reflects your proficiency in English. Consider including examples of how you've effectively communicated with diverse teams or stakeholders in previous roles.
Tailor Your Cover Letter: Craft a personalized cover letter that addresses how your skills and experiences make you a perfect fit for AXA’s One Workplace Strategic Program. Mention your understanding of workplace infrastructure solutions and your ability to work under pressure while managing multiple tasks.
Wie du dich auf ein Vorstellungsgespräch bei AXA vorbereitest
✨Understand the Workplace Product Landscape
Familiarize yourself with AXA's One Workplace Strategic Program and the specific workplace solutions they offer. Be prepared to discuss how these solutions can improve user experience and streamline IT investments.
✨Showcase Your Project Management Skills
Highlight your experience in managing IT operations or consulting projects, especially those related to workplace solutions. Provide examples of how you've successfully delivered projects on time and within budget.
✨Demonstrate Strong Interpersonal Skills
Since this role involves engaging with senior stakeholders and moderating relationships, be ready to share instances where you've effectively communicated and resolved conflicts in a team setting.
✨Prepare for Technical Discussions
Brush up on your knowledge of workplace infrastructure solutions and ITIL disciplines. Be ready to discuss how you can interact with technical experts and process owners to drive product adoption.
