SAP Basis Administrator

Role Overview:

The SAP BASIS Administrator and Consultant is responsible for providing Level 2 and Level 3 support for SAP systems. This includes installation, configuration, system maintenance, performance optimization, and issue resolution. The role acts as a technical escalation point and works closely with stakeholders, project teams, and customers—primarily in German—to ensure the secure, stable, and efficient operation of SAP environments.

Key Responsibilities:

✅ Installation & Configuration

• Set up new SAP systems (ECC, S/4HANA), ensuring proper integration and performance
• Handle configuration and maintenance of SAP systems, user management, and security settings

✅ System Monitoring & Maintenance

• Monitor system health, performance, and resource utilization
• Optimize systems to ensure smooth daily operations

✅ Upgrades & Patching

• Plan and execute system upgrades, patches, and migrations
• Manage Change Requests via SAP Solution Manager (SOLMAN) and SAP Cloud ALM

✅ User Management & Security

• Manage users, roles, and authorizations
• Ensure access controls are compliant with best security practices
• User administration using SOLMAN and SAP Cloud ALM
• (Nice to Have): Knowledge of SIVIS/PointSharp for access control

✅ Support & Troubleshooting

• Provide advanced (L2/L3) support for Incidents, Service Requests, and Change Requests
• Diagnose and resolve complex system issues

✅ Documentation

• Maintain clear and detailed documentation: runbooks, SOPs, configuration records

✅ Collaboration

• Work closely with cross-functional teams (SAP functional, development, project managers, IT, and business stakeholders)
• Engage with German-speaking clients to gather requirements, explain solutions, and provide status updates

Required Qualifications:

• 6+ years experience in SAP BASIS administration and consulting
• Hands-on expertise with SAP ECC, S/4HANA, ABAP, SOLMAN, SAP Cloud ALM
• Experience with Oracle, HANA databases
• Understanding of SAP Security and User Access Control
• Strong troubleshooting and root cause analysis skills
• Excellent communication skills—German language proficiency (min B2) is mandatory