Account Manager - Germany (f/m/d) Berlin, Germany

The position

If you are excited to re-think account management, shape Hive as a company, and disrupt an industry – apply!

• Consult our customers on their growth journey, jointly discover optimization levers, or prepare new product launches and market entries while owning the relationship with your own customer base end-to-end.
• Build and maintain strong relationships with your customer base by serving as the connecting element between our customers and the Hive team; identify all relevant stakeholders & be in constant exchange with all decision makers.
• Collect and analyze customer feedback closely with our product team to ensure we develop the best, most customer-centric software product in the market and thereby enable our customers to reach their goals.
• Onboard new customers into the Hive software and processes together with our Onboarding team and make the first experience with Hive as one of the best that customers will not forget.
• Join our pan-European account management team, and help deepen our customer relationships with some of the fastest growing direct-to-consumer brands across Europe.

Your profile

We know – sometimes, you can’t tick every box. We would still love to hear from you if you think you’re a good fit!

• 2-3 years experience in B2B Account Management, Sales or Business Development.
• Entrepreneurial mindset, with a hunger for personal development and a passion for building lasting relationships.
• Strong analytical as well as empathetic abilities to leverage in your communication towards customers.
• You love the responsibility of being the face of Hive towards our customers and the point of intersection between internal and external stakeholders.
• Fluent in writing and speaking in both German and English (C2).
• You have worked in a Start-Up, Software or SaaS company before; logistics experience is a plus.

Our offering

• Be part of the Hive: You will work with a highly driven team of exceptional and experienced people in all domains. People at Hive have worked at organizations such as McKinsey, Amazon, Shopify, Google, Flink, Blackstone, J.P. Morgan & DHL before. We believe in a culture of trust, collaboration, empowerment and constructive feedback in a positive and inspiring work atmosphere.
• Make an impact: Join a young company with an entrepreneurial culture operating at lightning speed — we want you to grow with us.
• You will be valued: We offer attractive compensation, including virtual employee stock options for all full-time team members plus your choice of hardware according to your preference.
• We support your well-being: Benefit from 30 vacation days annually, with the opportunity for a sabbatical after three years with us, alongside a dedicated monthly wellness and productivity budget.
• We will get you set up: Operating system and hardware of your choice, additional tech equipment that you need, screens, you name it — we want to enable you to do your best work.
• There’s more: Enjoy flexible working hours, free drinks and snacks in our office in Berlin, Paris, Milan & Madrid and join regular team events such as off-sites and workcations.

Be part of Hive!

Any questions?

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