Datacenter Technician

Job Title: Oracle Data Centre Technician

An Oracle Data Centre Technician acts as the technical liaison between technology teams and the Data Centre environment. Responsibilities include troubleshooting infrastructure issues, creating and maintaining documentation, and understanding all aspects of supported equipment. The role requires independent decision-making and attention to detail.

Work Schedule

This position involves working on a 24/7 shift rota system, 365 days per year.

Requirements

1. Bachelor of Science degree in Computer Science, Information Systems, or equivalent work experience.
2. Recent graduates and gap year students demonstrating interest and willingness to learn are encouraged to apply.
3. 2-5 years of experience in IT Infrastructure support and server administration in a mid-sized environment (200-1000+ servers), including data center M&E equipment.
4. Experience in a mission-critical operations environment.
5. Physical ability to lift up to 25kg and work in cramped or elevated spaces.
6. Understanding of data center design, electrical and cooling systems, and airflow management.
7. Experience with rack installation, commissioning, and structured cabling (fiber and copper).

Systems & Hardware Expertise

1. Linux and/or Windows Server administration, especially command-line.
2. Hardware repair, diagnosis, and troubleshooting.
3. Networking fundamentals: DNS, TCP/IP, troubleshooting.
4. IT hardware concepts: RAID, SAN, x86 architecture, SCSI, FC, Ethernet, iLO.
5. Operating system installation and configuration.
6. Core OS services: SSH, Telnet, RDP, FTP, NFS, DNS, DHCP, serial communication.

Role Responsibilities

1. Serve as a data center SME liaison to technical and non-technical teams.
2. Address internal customer issues with timely technical solutions.
3. Participate in installation, monitoring, maintenance, and support of server hardware and software.
4. Perform system board-level repairs and fault diagnosis.
5. Plan and commission new rack positions and whitespace designs.
6. Install structured cabling and adhere to health and safety protocols.

Oracle values diversity and inclusion, encouraging candidates of all backgrounds, including disabled candidates, to apply. Please inform us of any disabilities in your application.

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