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- Aufgaben: Lead the team, drive sales, and ensure top-notch customer service.
- Arbeitgeber: Join The North Face, a part of VF, promoting sustainable lifestyles.
- Mitarbeitervorteile: Enjoy competitive salary, 50% staff discount, and tailored training.
- Warum dieser Job: Be part of a community that values curiosity, integrity, and personal growth.
- Gewünschte Qualifikationen: Retail experience preferred; strong communication in German and English required.
- Andere Informationen: Flexible hours including weekends and holidays; commitment to diversity and inclusion.
Das voraussichtliche Gehalt liegt zwischen 36000 - 60000 € pro Jahr.
Time Type: Full time
Posted on: Posted Yesterday
Job Requisition ID: R-20241106-0003
Store Supervisor (m/w/d)
Are you looking for a chance to lead from the front and drive consumer experience in one of our stores?
We’re looking for a motivated, enthusiastic Store Supervisor to join our The North Face team based in Berlin.
As a supervisor in our store, you will act as the vital link between store management and the sales associates, driving service and sales.
The North Face is part of the VF family. VF is a global apparel company connecting people to the lifestyles they cherish through our family of iconic brands. At the heart of our journey lies our purpose: We power movements of sustainable and active lifestyles for the betterment of people and our planet. This is our purpose. It’s the reason we come to work every day. Our purpose unites us and leads us to pursue our goals, together. This is our calling.
The North Face is the premier exploration company in the world. We spark curiosity. We dare to disrupt. We create communities. And we lead with integrity. We are a community of explorers and are constantly looking for new ideas, places and people to connect with.
Let’s talk about the role!
We believe that our supervisors have a great opportunity to develop their full potential with us and we are committed to preparing them for that next step up to store management.
As one of our Store Supervisors, your blend of sales and communication skills will contribute to the success of our store.
How you’ll make a difference
In this entry level management position, you will assist the Store and Assistant Store Manager by:
- Supporting the management team to drive sales and profitability
- Coaching and motivating the sales associates to deliver high levels of customer service, ensuring the store is always customer-ready
- Making sure your store looks great, maintaining all retail operation standards in line with the brand’s visual merchandising guidelines
- Ensuring operational policies and procedures are respected
- Understanding your store’s KPIs and playing your part to ensure they are achieved
What makes you the perfect Store Supervisor?
- You love interacting with people. You set a great example for the rest of the team with your hands-on mentality, enthusiasm, and passion for delivering a fantastic customer experience.
- You can talk to people, create a supportive (and fun!) environment, that helps deliver the best service possible.
- You have experience in opening and closing a store, taking responsibility and being in charge when necessary.
- Ideally you come from a retail background with some fashion or lifestyle experience.
- You have excellent written and verbal communication in both German and English.
- You are proficient in the use of MS Office and different POS systems.
- You are flexible when it comes to working weekends, evenings, and holidays as necessary.
On top of this, we expect that you will live and demonstrate our Guiding Principles: Live with Integrity, Act Courageously, Be Curious, Act with Empathy, and Persevere.
What’s in it for you?
When it comes to benefits, we’re the total package.
Most companies say they offer a competitive salary, an amazing bonus and pension scheme and staff discounts (btw we offer 50%). And we offer the same. Only different. Along with this you will have:
- Career ownership, enabling you to build your knowledge and experience across different brands.
- A supportive feedback-based culture where respect and integrity guide us in what we do.
- Tailored training. From an induction to ongoing online and face-to-face training sessions, we are committed to helping you grow, both professionally and personally.
Free to Be
We strive to foster a culture of belonging based on respect, connection, openness and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, allowing them to bring their authentic selves to work every day.
As an equal opportunity and affirmative action employer, VF is committed to support disadvantaged groups whilst providing equal opportunities for both VF associates and applicants alike.
If you liked what you have read and want to join our team then we would be keen to hear from you!
#J-18808-Ljbffr
Supervisor (mwd) Arbeitgeber: Vans
Kontaktperson:
Vans HR Team
StudySmarter Bewerbungstipps 🤫
So bekommst du den Job: Supervisor (mwd)
✨Tip Number 1
Show your passion for customer service! When you meet with us, share specific examples of how you've gone above and beyond to create a great experience for customers in your previous roles.
✨Tip Number 2
Demonstrate your leadership skills. Talk about times when you've motivated a team or taken charge during busy periods. We love to see candidates who can inspire others!
✨Tip Number 3
Familiarize yourself with our brand values and guiding principles. Be ready to discuss how you embody these values in your work and how they align with your personal beliefs.
✨Tip Number 4
Prepare to discuss your retail experience, especially in fashion or lifestyle sectors. Highlight any relevant achievements or challenges you've overcome that showcase your ability to drive sales and maintain high standards.
Diese Fähigkeiten machen dich zur top Bewerber*in für die Stelle: Supervisor (mwd)
Tipps für deine Bewerbung 🫡
Understand the Role: Make sure to thoroughly read the job description for the Store Supervisor position. Highlight key responsibilities and required skills, and think about how your experience aligns with these.
Tailor Your CV: Customize your CV to reflect relevant experience in retail and customer service. Emphasize any leadership roles or experiences that demonstrate your ability to motivate a team and drive sales.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your hands-on mentality. Mention specific examples of how you've successfully led teams or improved customer experiences in previous roles.
Highlight Your Communication Skills: Since excellent communication is crucial for this role, ensure your application reflects your proficiency in both German and English. Provide examples of how you've effectively communicated in past positions.
Wie du dich auf ein Vorstellungsgespräch bei Vans vorbereitest
✨Zeige deine Leidenschaft für den Kundenservice
Bereite dich darauf vor, Beispiele zu nennen, wie du in der Vergangenheit hervorragenden Kundenservice geleistet hast. Deine Fähigkeit, eine positive Kundenerfahrung zu schaffen, ist entscheidend für die Rolle des Store Supervisors.
✨Verstehe die Unternehmenswerte
Informiere dich über die Guiding Principles von The North Face und sei bereit, zu erklären, wie du diese in deiner täglichen Arbeit umsetzen würdest. Zeige, dass du mit Integrität lebst und empathisch handelst.
✨Bereite dich auf Fragen zur Teamführung vor
Da du das Team motivieren und coachen wirst, solltest du konkrete Beispiele für deine Erfahrungen in der Teamführung parat haben. Überlege dir, wie du Herausforderungen gemeistert und dein Team unterstützt hast.
✨Kenne die KPIs und Verkaufsziele
Mach dich mit den wichtigsten Leistungsindikatoren (KPIs) vertraut, die für die Position relevant sind. Sei bereit, darüber zu sprechen, wie du zur Erreichung dieser Ziele beitragen kannst und welche Strategien du dafür einsetzen würdest.
