Systems Engineer – CargoWise Application Infrastructure (m/f/d)

About Us

Ready to rock the future with us?

At Hellmann we put our people at the heart of everything we do, because for us, relationship matters.

Joining us does not just mean becoming part of a global company.

It is an invitation to shape the future of the logistics industry together with us.

Our Hellmann culture is based on our four values: Caring, Entrepreneurial, Forward-Thinking and Reliable.

These values resonate with yours?

Then become part of our FAMILY that consists of around 10.000 employees in more than 200 locations worldwide.

For the better.

Together.

Our team operates and continuously improves Hellmann's Cargo Wise One (CW1) - a business-critical freight-forwarding platform used by thousands of Hellmann employees worldwide and connected seamlessly with partners and customers across air and ocean freight.

• Teck Stack
• Microsoft Windows Server - application-hosting servers
• Microsoft Internet Information Services (IIS) - web / application hosting layer
• Microsoft SQL Server - hosted on AWS EC2
• Citrix Daa S (Desktop as a Service) - published-application delivery
• Cargo Wise One (CW1) - core freight-forwarding platform (Optional)
• Basic Amazon Web Services (AWS) operation
• XML / EDI integration interfaces

About the Job

• Provide technical support for a business-critical corporate application (Cargo Wise One), acting as an escalation point for infrastructure incidents
• Configure, maintain, patch and troubleshoot Cargo Wise One application hosted on the Microsoft Windows Server environments
• Administer and troubleshoot Microsoft IIS - sites, application pools to keep the web/application layer healthy and performant
• Maintain and monitor Microsoft SQL Server databases hosted on AWS EC2, including availability, backups and performance
• Monitor our AWS infrastructure via Monitoring Tool (Check MK)
• Administer and troubleshoot Citrix Daa S published-application delivery for end users (Only for Cargo Wise One Application)
• Diagnose and resolve complex, cross-layer incidents spanning the application, server, IIS, database and access components
• Collaborate with cross-functional technical teams to implement business solutions
• Collaborate with Wise Tech Global as the upstream platform provider
• Document technical procedures and operational processes, and maintain and improve knowledge-base articles
• Participate in the on-call rotation (up to two weeks per quarter)

About You Essential

• Essential Completed degree in Computer Science or Information Technology, or equivalent vocational training, with at least 1 year experience in system administration and/or application support.
• Solid, hands-on Microsoft Windows Server administration
• Working knowledge of Microsoft SQL Server
• Practical experience in IIS administration and troubleshooting (application pools, bindings, certificates, logs)
• Strong troubleshooting and problem-solving skills, with a structured, root-cause approach
• Professional proficiency in English
• Strong communication skills and a collaborative, team-oriented mindset
• Curiosity and eagerness to learn new technologies
• Willingness to participate in on-call duties (up to two weeks per quarter)

Desirable

• Basic knowledge of Microsoft Active Directory Administration
• Experience troubleshooting Citrix environment
• Familiarity with core AWS services and infrastructure (EC2, S3, Open Search)
• Understanding of XML / EDI integration interfaces
• Prior experience with Cargo Wise One (CW1) or another business-critical logistics / ERP platform
• Experience working in a multicultural or multilingual, globally distributed team
• German or additional languages
• About our Benefits
• Hellmann Spirit: Culture focussing on people & relationship.
• Regular team and company events.
• Birthday lottery ticket from the German TV lottery.
• Work-life integration: Flexible working hours and mobile working.
• Support with childcare.
• Holiday leave for caring for relatives and for special events.
• Additional financial benefits: Company pension scheme and capital-forming benefits.
• Up to €1,600 net bonus for recommending new colleagues.
• Discounts and offers for travel, leisure and culture.
• Health & well-being: Company fitness via Hansefit.
• Mobile massage during working hours.
• Mental health and wellness coaching.
• Daily changing and varied meals in our canteen.
• Professional & personal development: Newcomer Days.
• Further education and training opportunities through our Academy.
• Digital learning platform (Learning Hub).
• Mobility: Free parking spaces.
• Free use of e-charging stations.
• Inclusion and social diversity are firmly anchored values in our corporate culture.

Regardless of gender, age, any disabilities, religion, ethnic origin or sexual identity: We are looking forward to meeting you!

We are a family business for over 150 years.

All these years we have relied on our exceptional people in the global Hellmann FAMILY and their unmatched passion and energy to serve our customers.

Our company culture, the Hellmann Promise, is the essence of who we are, driving us to achieve greatness and fostering a sense of belonging that empowers you to thrive!

#J-18808-Ljbffr