Sales Administrator in Laatzen

KSR has an immediate opening for a Sales Administrator Location: Laatzen, Germany The Sales Administrator provides critical support to the Sales and Account Management teams by coordinating customer orders, documentation, and communication within a fast-paced Tier 1 automotive manufacturing environment. Acting as a key liaison between customers and internal departments, this role helps ensure accurate order processing, timely responses, and the successful execution of customer requirements. Job ID #: 2026.25 Reporting To VP of Sales Qualifications Post‑secondary education in Business or Office Administration, Sales or Marketing or equivalent experience Minimum 2 years of automotive manufacturing experience in sales support, administration, and customer service Job Responsibilities Sales Order & Contract Administration Process and maintain customer sales orders in the ERP system with a high degree of accuracy. Review customer purchase orders to ensure alignment with quoted pricing, commercial terms, and authorized approvals. Manage order confirmations, amendments, and cancellations in accordance with internal controls. Maintain accurate and complete records of quotes, RFQs, pricing approvals, customer agreements, and correspondence. Ensure documentation complies with document control and retention requirements. Pricing & Commercial Support Maintain customer pricing records, price lists, and approved pricing conditions, ensuring updates are accurately reflected in ERP and communicated to relevant stakeholders. Support piece-price changes, annual price adjustments, and surcharge administration. Customer Communication & Support Serve as the primary administrative contact for assigned customer accounts, maintaining professional, timely, and documented communication with OEMs and customer representatives. Respond to customer inquiries related to orders, pricing, documentation, and order status. Administrative & Office Support Provide administrative support to the VP Sales. Coordinate meetings, travel, customer visits, and events. Manage correspondence in German and English. Welcome customers, suppliers, and business partners. Support onboarding activities and general office operations. Collaborate with international sales teams. Support continuous improvement of sales administration processes and documentation. Health, Safety & Wellness Prioritize safety and comply with the Health and Safety Management System. Support risk reduction, hazard identification, and continuous improvement efforts. Ensure compliance with health, safety, and wellness legislation and KSR standards. Uphold and adhere to the KSR Code of Ethics and Professional Conduct. Environmental Promote the global Environmental Management System with a focus on footprint reduction, recycling, and resource efficiency. Ensure compliance with environmental legislation and KSR standards. What We Offer Competitive salary Permanent, long-term employment Flexible working hours Company mobile phone Wellness and health programs Modern and collaborative work environment Opportunity to work with international teams across Europe, North America, and Asia Exposure to a global Tier 1 automotive manufacturing organization Opportunities for professional growth and development within an international business