Customer Technology Lead (m/f/d) - International

At Johnson & Johnson,we believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented, treated, and cured,where treatments are smarter and less invasive, andsolutions are personal.Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity.Learn more at jnj.com. As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Professional

Job Sub Function:

Technology Project Management

Job Category:

Professional

All Job Posting Locations:

Madrid, Spain, Norderstedt, Schleswig-Holstein, Germany, Umkirch, Germany

Job Description:

Internal Job Posting 25.8.- 09.09.2026

DePuy Synthes is recruiting for a Customer Technology Lead (m/w/d) - International This is a hybrid role available in Norderstedt/Umkirch Germany or in Madrid, Spain What makes our team special DePuy Synthes is characterized by a strong innovative character. Team spirit, the right mindset and an open culture are what make our team successful and satisfied. We value people with team spirit who take responsibility and move forward in an innovative and solution-oriented manner. Would you also like to help shape the future with your commitment and passionately advance big ideas? Then become part of our team!

Position Summary

The Customer Technology Lead – International defines and leads the strategy for customer-facing business technology that strengthens strategic customer partnerships and creates competitive differentiation across international markets outside the US. Acting as the bridge between Commercial, International Strategic Partnerships, IT, enabling technology teams, and strategic customers, the role translates customer business needs into scalable technology-enabled solutions across customer connectivity, automation, APIs, digital integration, and enterprise business platforms.

Key Responsibilities

• Customer Technology Strategy & Roadmap
  • Define and own the International Customer Technology strategy and roadmap
  • Identify and prioritize scalable use cases across Order-to-Cash, logistics, inventory visibility, master data, procurement connectivity, and related workflows
• Customer Connectivity & Business Integration
  • Lead customer connectivity through APIs, automation, digital integration, and scalable business platforms
  • Enable stronger business integration with hospitals, hospital groups, health systems, procurement organizations, GPOs, and other strategic customers
• Governance, Standardization & Prioritization
  • Establish governance, prioritization, and decision-making for customer technology initiatives across international markets
  • Drive standardization and avoid fragmented local solutions through reusable platforms, templates, and integration approaches
• Cross-Functional, Technology & Customer Partnership Leadership
  • Serve as a sparring partner for enabling technology teams, helping shape and enable early-stage technology adoption with key hospitals
  • Help shape the internal organization’s vision around customer connectivity by bringing customer needs, business value, and partnership opportunities into upstream technology discussions

Key Deliverables

• International Customer Technology roadmap
• Governance framework for customer connectivity initiatives
• API and business integration strategy