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Job Function:
Project/Program Management Group
Job Sub Function:
Technology Project Management
Job Category:
Professional
All Job Posting Locations:
Madrid, Spain, Norderstedt, Schleswig-Holstein, Germany, Umkirch, Germany
Job Description:
DePuy Synthes is recruiting for a Customer Technology Lead - International, located in Norderstedt, Germany.
Position Summary
The Customer Technology Lead – International defines and leads the strategy for customer-facing business technology that strengthens strategic customer partnerships and creates competitive differentiation across international markets outside the US.
Acting as the bridge between Commercial, International Strategic Partnerships, IT, enabling technology teams, and strategic customers, the role translates customer business needs into scalable technology-enabled solutions across customer connectivity, automation, APIs, digital integration, and enterprise business platforms.
Key Responsibilities
Customer Technology Strategy & Roadmap
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Define and own the International Customer Technology strategy and roadmap
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Identify and prioritize scalable use cases across Order-to-Cash, logistics, inventory visibility, master data, procurement connectivity, and related workflows
Customer Connectivity & Business Integration
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Lead customer connectivity through APIs, automation, digital integration, and scalable business platforms
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Enable stronger business integration with hospitals, hospital groups, health systems, procurement organizations, GPOs, and other strategic customers
Governance, Standardization & Prioritization
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Establish governance, prioritization, and decision-making for customer technology initiatives across international markets
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Drive standardization and avoid fragmented local solutions through reusable platforms, templates, and integration approaches
Cross-Functional, Technology & Customer Partnership Leadership
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Serve as a sparring partner for enabling technology teams, helping shape and enable early-stage technology adoption with key hospitals
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Help shape the internal organization’s vision around customer connectivity by bringing customer needs, business value, and partnership opportunities into upstream technology discussions
Key Deliverables
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International Customer Technology roadmap
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Governance framework for customer connectivity initiatives
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API and business integration strategy
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Standardized customer connectivity approach across international markets
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Technology-enabled value propositions for strategic customer partnerships
Required Experience
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Commercial experience within MedTech, healthcare, or a comparable B2B environment
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Strong understanding of hospital business processes and customer operations
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Knowledge of APIs, ERP integration, CRM, and enterprise business platforms
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Proven cross-functional leadership and stakeholder management across business and technology teams
Johnson & Johnson announced plans to separate our Orthopaedics business to establish a standalone orthopaedics company, operating as DePuy Synthes. The process of the planned separation is anticipated to be completed within 18 to 24 months, subject to legal requirements, including consultation with works councils and other employee representative bodies, as may be required, regulatory approvals and other customary conditions and approvals. Should you accept this position, it is anticipated that, following conclusion of the transaction, you would be an employee of DePuy Synthes and your employment would be governed by DePuy Synthes employment processes, programs, policies, and benefit plans. In that case, details of any planned changes would be provided to you by DePuy Synthes at an appropriate time and subject to any necessary consultation processes.
Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers, internal employees contact AskGS to be directed to your accommodation resource.
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#DePuySynthesCareers
Required Skills:
Preferred Skills:
Agility Jumps, Cross-Functional Collaboration, Financial Analysis, Information Technology Project Management, Interpersonal Influence, Market Savvy, Performance Measurement, Process Control, Process Improvements, Project Management Methodology (PMM), Project Management Office (PMO), Project Management Tools, Project Reporting, Quality Control (QC), Tactical Planning, Technical Credibility
The anticipated base pay range for this position is:
€106,100.00 - €182,390.00
Benefits:
In addition to base pay, we offer the following benefits*: an annual bonus with set target (% of pay) depending on pay grade / location, where the actual amount is based on the employees’ and companies’ performance of the previous calendar year, or sales commissions. Moreover, we offer vacation days, parental leave for a minimum of 12 weeks, bereavement leave, caregiver leave, volunteer leave, well-being reimbursement, programs for financial, physical and mental health. We also offer service anniversary and recognition awards, and subject to the terms of their respective plans, employees - and in some location’s eligible dependents - can participate in several insurance plans. For more information, visit Employee benefits | Supporting well-being & career growth | Johnson & Johnson Careers.
*This is for informative purposes only. Amounts and actual benefits may vary by location and are subject to change.
Customer Technology Lead - International Arbeitgeber: 7930-Johnson & Johnson Medical Legal Entity
Johnson & Johnson ist ein hervorragender Arbeitgeber, der eine inklusive Arbeitsumgebung bietet, in der Vielfalt und individuelle Leistungen geschätzt werden. In Hamburg haben Mitarbeiter die Möglichkeit, in einem innovativen Gesundheitsunternehmen zu arbeiten, das nicht nur auf persönliche Entwicklung und Karrierewachstum setzt, sondern auch umfassende Vorteile wie flexible Urlaubsregelungen, Elternzeit und Programme zur Förderung des Wohlbefindens bietet. Hier können Sie Teil eines Teams sein, das bedeutende Fortschritte im Gesundheitswesen erzielt und einen positiven Einfluss auf das Leben von Menschen hat.
Kontaktdaten:
7930-Johnson & Johnson Medical Legal Entity Recruiting-Team
