Customer Quality Engineer (All Genders)

Position: Customer Quality Engineer (All Genders)

Location: Stuttgart, Germany

Job Id: 901

# of Openings: 1

Charging into the future

As a worldwide leader in complete lithium-ion energy storage solutions that offer high power, high energy, excellent safety, and outstanding life, we provide our customers with quality products when and where they need them. A123 products deliver excellent energy density providing more driving range per charge. Our advanced technology allows vehicle manufacturers to engineer powertrain advancements that are environmentally conscious.

We are looking for Customer Quality Engineer (all genders) for our team!

Are you interested in a job that involves interacting with people, where emotions, understanding, and friendliness play a major role?
If you enjoy working with people from many different countries and cultures and your profile matches our requirements, you are flexible and able to work under pressure, and you also enjoy travelling internationally to a certain extent, then this position with us might even be the „best match“ for you.

Your Responsibilities:

1. You will support an assigned clientele with regard to customer-related quality issues.
2. You will process customer complaints together with the responsible departments in Europe and China.
3. You regularly take part in meetings with customers and internal departments.
4. You maintain customer portals for the defined quality topics.
5. You ensure that customer-related requirements are up to date and check the requirements for changes.
6. You ensure on-site activities with our customers.

Your Profile:

1. You have a successfully completed degree in engineering, a comparable degree or completed training, preferably in the automotive or electrical engineering/photovoltaics sector.
2. You have at least 2 years of professional experience in a similar position and/or as a customer project manager (preferably with an assigned customer base).
3. You are confident in using MS Office programmes and are familiar with B2B customer portals.
4. You are able to communicate confidently in an international environment thanks to your good command of English and strong communication skills.
5. You are characterised by an independent way of working and a high degree of flexibility.
6. The position requires a willingness to travel internationally.

We are characterized in particular by our flat hierarchies and individual scope for creativity. We offer a familiar working atmosphere instead of anonymous office space. Our employees can feel their direct influence on our success through their proximity to the products and the business. As a result, our employees experience the results of their work immediately.

• You will receive an attractive salary package and a notebook plus mobile phone.
• Your start with us begins with an onboarding event and an induction plan. In addition, you will have a mentor for several weeks of individual training.
• Your individual development is promoted through personal career planning and continuous training as well as various project work in global teams.
• Our corporate culture is characterized by an intercultural working atmosphere.
• Short communication channels and helpful colleagues are further advantages that define our working atmosphere.

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