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- Aufgaben: As a Service Technician, you'll handle service requests and execute contracts with a focus on quality and safety.
- Arbeitgeber: Join ABB, a leader in addressing global challenges through innovative technology.
- Mitarbeitervorteile: Enjoy a dynamic work environment with opportunities for growth and development.
- Warum dieser Job: Be part of a team that enhances critical infrastructure while boosting customer satisfaction.
- Gewünschte Qualifikationen: Fluency in German and English, plus expertise in Microsoft systems and network technology is essential.
- Andere Informationen: This role offers both remote and on-site support for national and international clients.
Das voraussichtliche Gehalt liegt zwischen 42000 - 60000 € pro Jahr.
Service Technician (m/f/d) – Human System Interface At ABB, we are dedicated to addressing global challenges. Service Operations Manager You are a service technician in the specialized department of Human System Interface, focusing on service requests and orders. You are responsible for the execution of service contracts, always keeping time, budget, as well as quality and safety guidelines in mind. Collaboration in the execution of service contracts and maintenance of systems and installations in the field of critical infrastructure. • Administration of Windows servers and clients, networks, backups, group policies, as well as serving as a competent point of contact for technical issues, both remotely and on-site for national and international customers. • Coordinate and define work processes, execution, etc. Maintain and increase customer satisfaction by providing excellent service throughout all project phases. • Highly familiar with Microsoft operating systems and Microsoft Office applications. Knowledge in the areas of network technology/IT security/virtualization (VMWare)/Active Directory/WSUS/Acronis. Fluent in German and English, both written and spoken, is required. Benefits We are looking forward to receiving your complete application through our online tool. ABB Data Privacy Statement:
Service Technician (m/f/d) - Human System Interface - ['Vollzeit'] Arbeitgeber: ABB
Kontaktperson:
ABB HR Team
StudySmarter Bewerbungstipps 🤫
So bekommst du den Job: Service Technician (m/f/d) - Human System Interface - ['Vollzeit']
✨Tip Number 1
Make sure to highlight your experience with Windows servers and clients, as well as your familiarity with network technology and IT security. This will show that you have the technical skills needed for the role.
✨Tip Number 2
Emphasize your ability to work under pressure and manage multiple service requests simultaneously. Providing examples of how you've successfully handled similar situations in the past can set you apart from other candidates.
✨Tip Number 3
Since customer satisfaction is key, be prepared to discuss specific instances where you've gone above and beyond to meet client needs. This demonstrates your commitment to excellent service.
✨Tip Number 4
Fluency in both German and English is crucial for this position. If you have any certifications or experiences that showcase your language skills, make sure to mention them during the interview.
Diese Fähigkeiten machen dich zur top Bewerber*in für die Stelle: Service Technician (m/f/d) - Human System Interface - ['Vollzeit']
Tipps für deine Bewerbung 🫡
Understand the Role: Make sure to thoroughly read the job description for the Service Technician position. Understand the key responsibilities, such as service requests, execution of service contracts, and customer satisfaction.
Highlight Relevant Skills: In your application, emphasize your experience with Windows servers, networks, and IT security. Mention any familiarity with Microsoft Office applications and your ability to communicate effectively in both German and English.
Tailor Your CV: Customize your CV to reflect the specific requirements of the job. Include relevant work experience, certifications, and technical skills that align with the Human System Interface role.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your passion for the role and how your background makes you a perfect fit. Address your understanding of the importance of quality and safety guidelines in service operations.
Wie du dich auf ein Vorstellungsgespräch bei ABB vorbereitest
✨Show Your Technical Expertise
Be prepared to discuss your experience with Windows servers, networks, and IT security. Highlight specific projects where you successfully managed technical issues, as this will demonstrate your competence in the field.
✨Emphasize Customer Satisfaction
Since the role focuses on maintaining customer satisfaction, share examples of how you've gone above and beyond for clients in previous positions. This will show that you understand the importance of excellent service.
✨Demonstrate Collaboration Skills
Discuss your experience working in teams, especially in executing service contracts. Provide examples of how you coordinated with others to achieve project goals, as teamwork is crucial in this role.
✨Prepare for Language Proficiency
Since fluency in both German and English is required, be ready to switch between languages during the interview. Practice discussing your technical skills in both languages to showcase your proficiency.
