Brand Account Manager Rheumatology - Region "Mitte"

Job Summary The Brand Account Manager acts as the direct point of contact for assigned stakeholders to deliver AbbVie’s value proposition for its brands. The role involves understanding customer needs, guiding customers to solutions, and agreeing on the necessary steps to achieve outcomes. The manager is the main commercial executor of the brand strategy within the multi-disciplinary In‑Field Team, consistently gathering market insights and transparently sharing them with the team. The geography primarily covers Central‑ and North‑Western Switzerland.
Key Responsibilities
Deliver expected performance and beyond in the assigned territory (sales).
Differentiates AbbVie’s value proposition to all healthcare providers.
Proactively understands real customer needs, leads to a solution, and creates win‑win situations.
Creates pre‑call plans using SMART objectives, evaluates and documents sales calls.
Identifies, develops and maintains disease‑state experts and speaker/advocate networks.
Utilizes innovative approaches and resources to gain access to difficult‑to‑reach customers.
Continuously gains market intelligence: insights into customer needs, expectations and environmental challenges.
Clinical and Market Knowledge Development
Develop and maintain in‑depth disease, product, market and competitive intelligence expertise.
Constantly seek opportunities and act on them to grow existing accounts and open new ones.
Improve understanding of the emerging multi‑stakeholder environment.
Territory Management
Develop a cyclical journey plan that optimizes own and the In‑Field/Brand Team resources to target key customers, act on it and track progress.
Continuously analyze sales reports and field intelligence.
Accurately identify customer position on the sales cycle; effectively target and track resources to maximize sales opportunities.
Understand market challenges, identify business opportunities, deploy existing value‑adding solutions to customers or drive the development of new tailored solutions.
Consistently achieve set call metrics to maximize sales.
Adhere to industry and AbbVie compliance requirements while managing the territory.
Information Sharing/Teamwork
Share relevant insights with the In‑Field and Brand Teams.
Share best practice across the In‑Field and Brand Teams.
Network within the In‑Field Team to ensure support from other roles for best addressing customer challenges.
Mentor new Sales Representatives to enhance collaborative ways of working in the In‑Field Team.
Qualifications
Primary degree in science or nursing preferred.
Practical knowledge and understanding of customer/disease‑area requirements.
In‑depth product, therapeutic and competitive knowledge.
Proficiency in the use of business technology.
Fluency in German and English.
Relevant industry sales experience.
AbbVie is committed to equal opportunity and strives to work with integrity, drive innovation, change lives, and serve our community. Equal opportunity for employers/ veterans/ persons with disabilities.
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