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- Aufgaben: Lead the team to create an amazing in-store experience for customers.
- Arbeitgeber: Join Abercrombie & Fitch, a global leader in fashion and lifestyle retail.
- Mitarbeitervorteile: Enjoy flexible schedules, merchandise discounts, and career advancement opportunities.
- Warum dieser Job: Be part of a supportive culture that celebrates individuality and diversity.
- Gewünschte Qualifikationen: High school diploma preferred; retail experience is a plus but not required.
- Andere Informationen: Work 20-25 hours weekly with required availability on weekends and holidays.
Company Description
Our Company
Abercrombie & Fitch Co. (A&F Co.) is a global, digitally-led, omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.
Our Values
Our corporate purpose of being here for you on the journey to being and becoming who you are, fuels our customer-led brands and our global associates. We lead with this purpose and always put our people first, which is evidenced by our Great Place to Work Certification, as well as being named a Best Place to Work for LGBTQ+ Equality by the Human Rights Campaign. In addition to equitable compensation and benefit offerings, including flexibility and competitive Paid Time Off, we offer a range of educational and engagement opportunities, including various Associate Resource Groups, volunteer opportunities and additional time off to give back to our global communities.
Job Description
The Key Lead is responsible for ensuring all customers receive quality in-store experience. They do this by acting as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates ensuring store operations are running effectively. The Key Lead is part of the store leadership team, responsible for driving store performance on the floor through customer experience and team achievement of daily sales.
What You’ll Do
- Product Knowledge & Brand Awareness
- Business Understanding
- Proactive Thinking
- Attention to Detail
- Register/Point of Sales use
- Asset Protection
- Visual Displays
- System Skills
- Work Schedule Requirements
Availability
Schedule will vary weekly but should expect to work at least 20-25 hours per week. Required availability on Saturdays and Sundays as well as certain holidays. In addition, during peak timeframes, hours will increase to support the needs of the business.
Qualifications
What it Takes
- Education – High School Diploma/ G.E.D. equivalent preferred
- Retail Experience – At least 1 year of retail experience is preferred.
- Supervisor/ Managerial Experience – No supervisory/ management experience is required.
- Customer Focus
- Communication
- Interpersonal Interaction
- Fashion Trend Knowledge
- Outgoing
- Assertiveness
- Adaptability/Flexibility & Stress Tolerance
- Poise & Ambition
- Multi-Tasking
- Applied Learning
- Promoting Diversity & Inclusion
- Work Ethic
- Omni Channel Services
What You’ll Get
As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly – with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward:
Benefits
- Quarterly Sales Incentive Bonus
- Merchandise Discount
- Flexible Schedule
- Opportunities for Career Advancement
- Opportunity to Become a Brand Affiliate
- Training and Development
- A Global Team of People Who\’ll Celebrate you for Being YOU
Abercrombie & Fitch Co. is an Equal Opportunity/Affirmative Action employer.
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Abercrombie & Fitch - Key Lead, Dreilander Galerie Arbeitgeber: Abercrombie and Fitch Co.
Kontaktperson:
Abercrombie and Fitch Co. HR Team
StudySmarter Bewerbungstipps 🤫
So bekommst du den Job: Abercrombie & Fitch - Key Lead, Dreilander Galerie
✨Tip Number 1
Familiarize yourself with Abercrombie & Fitch's brand values and customer experience philosophy. Understanding their commitment to diversity and inclusion will help you align your responses during the interview.
✨Tip Number 2
Showcase your retail experience by preparing specific examples of how you've enhanced customer experiences in previous roles. Highlight any instances where you took initiative or led a team, even if informally.
✨Tip Number 3
Be ready to discuss fashion trends and how they relate to the Abercrombie & Fitch brand. This shows your passion for the industry and your ability to connect with customers on a personal level.
✨Tip Number 4
Prepare to demonstrate your adaptability and stress tolerance. Retail environments can be fast-paced, so think of examples where you've successfully managed multiple tasks or handled challenging situations.
Diese Fähigkeiten machen dich zur top Bewerber*in für die Stelle: Abercrombie & Fitch - Key Lead, Dreilander Galerie
Tipps für deine Bewerbung 🫡
Understand the Company Culture: Familiarize yourself with Abercrombie & Fitch's values and mission. Highlight how your personal values align with their commitment to customer experience and inclusivity in your application.
Tailor Your CV: Make sure your CV reflects relevant retail experience, especially any roles that involved customer interaction or team leadership. Use keywords from the job description to demonstrate your fit for the Key Lead position.
Craft a Compelling Cover Letter: In your cover letter, express your passion for fashion and customer service. Share specific examples of how you've contributed to a positive customer experience in previous roles, and mention your adaptability and teamwork skills.
Highlight Relevant Skills: Emphasize skills such as communication, multi-tasking, and attention to detail in your application. These are crucial for the Key Lead role and will show that you understand the responsibilities involved.
Wie du dich auf ein Vorstellungsgespräch bei Abercrombie and Fitch Co. vorbereitest
✨Show Your Passion for Customer Experience
As a Key Lead, your role revolves around enhancing the customer experience. Be prepared to share examples of how you've successfully engaged with customers in the past and how you can contribute to creating a welcoming atmosphere in the store.
✨Demonstrate Your Team Leadership Skills
Even though supervisory experience isn't required, showcasing your ability to guide and motivate others is crucial. Discuss any experiences where you've taken initiative or helped a team achieve its goals, emphasizing your communication and interpersonal skills.
✨Familiarize Yourself with the Brand
Abercrombie & Fitch has a distinct brand identity. Research their products, values, and target audience. Being knowledgeable about the brand will not only impress your interviewers but also show that you're genuinely interested in the position.
✨Prepare for Situational Questions
Expect questions that assess your problem-solving abilities and adaptability. Think of scenarios where you've had to handle difficult situations or multitask effectively, and be ready to explain how you managed those challenges.
