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- Aufgaben: Lead the store team to deliver an amazing customer experience and drive sales.
- Arbeitgeber: Join Abercrombie & Fitch, a global leader in fashion for all ages.
- Mitarbeitervorteile: Enjoy flexible schedules, competitive pay, and a generous merchandise discount.
- Warum dieser Job: Be part of a supportive culture that values diversity and personal growth.
- Gewünschte Qualifikationen: High school diploma preferred; retail experience is a plus but not required.
- Andere Informationen: Expect to work 20-25 hours weekly, including weekends and holidays.
Company Description
Abercrombie & Fitch Co. (A&F Co.) is a global, digitally-led, omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.
Our Values
Our corporate purpose of being here for you on the journey to being and becoming who you are, fuels our customer-led brands and our global associates. We lead with this purpose and always put our people first, which is evidenced by our Great Place to Work Certification, as well as being named a Best Place to Work for LGBTQ+ Equality by the Human Rights Campaign. In addition to equitable compensation and benefit offerings, including flexibility and competitive Paid Time Off, we offer a range of educational and engagement opportunities, including various Associate Resource Groups, volunteer opportunities, and additional time off to give back to our global communities.
Job Description
The Key Lead is responsible for ensuring all customers receive quality in-store experience. They do this by acting as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates ensuring store operations are running effectively. The Key Lead is part of the store leadership team, responsible for driving store performance on the floor through customer experience and team achievement of daily sales.
What You’ll Do
- Product Knowledge & Brand Awareness
- Business Understanding
- Proactive Thinking
- Attention to Detail
- Register/Point of Sales use
- Asset Protection
- Visual Displays
- System Skills
- Work Schedule Requirements
Availability
Schedule will vary weekly but should expect to work at least 20-25 hours per week. Required availability on Saturdays and Sundays as well as certain holidays. In addition, during peak timeframes, hours will increase to support the needs of the business.
Qualifications
What it Takes
- Education- High School Diploma/ G.E.D. equivalent preferred
- Retail Experience- At least 1 year of retail experience is preferred.
- Supervisor/ Managerial Experience- No supervisory/ management experience is required.
- Customer Focus
- Communication
- Interpersonal Interaction
- Fashion Trend Knowledge
- Outgoing
- Assertiveness
- Adaptability/Flexibility & Stress Tolerance
- Poise & Ambition
- Multi-Tasking
- Applied Learning
- Promoting Diversity & Inclusion
- Work Ethic
- Omni Channel Services
What You’ll Get
As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly – with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward:
- Quarterly Sales Incentive Bonus
- Merchandise Discount
- Flexible Schedule
- Opportunities for Career Advancement
- Opportunity to Become a Brand Affiliate
- Training and Development
- A Global Team of People Who\’ll Celebrate you for Being YOU
Abercrombie & Fitch Co. is an Equal Opportunity/Affirmative Action employer.
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Abercrombie & Fitch - Key Lead, Dreilander Galerie Arbeitgeber: Abercrombie and Fitch Co.
Kontaktperson:
Abercrombie and Fitch Co. HR Team
StudySmarter Bewerbungstipps 🤫
So bekommst du den Job: Abercrombie & Fitch - Key Lead, Dreilander Galerie
✨Tip Number 1
Familiarize yourself with Abercrombie & Fitch's brand values and customer experience philosophy. Understanding their commitment to diversity, inclusion, and customer satisfaction will help you align your approach during the interview.
✨Tip Number 2
Showcase your retail experience by preparing specific examples of how you've enhanced customer experiences in previous roles. Highlight any instances where you took initiative or led a team, even if informally.
✨Tip Number 3
Be ready to discuss your knowledge of fashion trends and how they relate to Abercrombie & Fitch's target audience. This will demonstrate your passion for the brand and your ability to connect with customers.
✨Tip Number 4
Prepare to talk about your adaptability and stress tolerance. Retail can be fast-paced, especially during peak times, so sharing examples of how you've successfully managed multiple tasks under pressure will be beneficial.
Diese Fähigkeiten machen dich zur top Bewerber*in für die Stelle: Abercrombie & Fitch - Key Lead, Dreilander Galerie
Tipps für deine Bewerbung 🫡
Understand the Company Culture: Take some time to familiarize yourself with Abercrombie & Fitch's values and mission. Highlight how your personal values align with their commitment to customer experience and inclusivity in your application.
Showcase Relevant Experience: Emphasize your retail experience, especially any roles where you provided customer service or worked in a team environment. Use specific examples to demonstrate your ability to enhance the customer experience.
Highlight Key Skills: Make sure to mention skills that are relevant to the Key Lead position, such as communication, adaptability, and attention to detail. Provide examples of how you've successfully used these skills in past roles.
Tailor Your Application: Customize your resume and cover letter to reflect the job description. Use keywords from the job posting to show that you understand the role and are a good fit for the team.
Wie du dich auf ein Vorstellungsgespräch bei Abercrombie and Fitch Co. vorbereitest
✨Show Your Passion for Customer Experience
Abercrombie & Fitch values a quality in-store experience, so be ready to share examples of how you've gone above and beyond for customers in your previous roles. Highlight your customer service skills and your ability to create a welcoming environment.
✨Demonstrate Team Leadership Skills
As a Key Lead, you'll be guiding Brand Reps and Stock Associates. Prepare to discuss any experiences you have in mentoring or leading a team, even if it's informal. Show that you can motivate others and contribute to a positive team dynamic.
✨Know the Brand and Its Values
Familiarize yourself with Abercrombie & Fitch's brand identity and values. Be prepared to discuss how these align with your own values and how you can contribute to their mission of inclusivity and customer focus.
✨Be Ready for Situational Questions
Expect questions that assess your problem-solving abilities and adaptability. Think of scenarios where you've had to think on your feet or handle stressful situations, and be ready to explain how you managed them effectively.
