Finde einen Job 
Finde eine Ausbildung 
Top Arbeitgeber 
Top Universitäten 
Für Unternehmen Auf einen Blick
- Aufgaben: Lead the team to create an amazing in-store experience for customers.
- Arbeitgeber: Join Abercrombie & Fitch, a global leader in fashion and lifestyle retail.
- Mitarbeitervorteile: Enjoy flexible schedules, competitive pay, and a generous merchandise discount.
- Warum dieser Job: Be part of a supportive culture that values diversity and personal growth.
- Gewünschte Qualifikationen: High school diploma preferred; retail experience is a plus but not required.
- Andere Informationen: Expect to work 20-25 hours weekly, including weekends and holidays.
Company Description
Our Company
Abercrombie & Fitch Co. (A&F Co.) is a global, digitally-led, omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.
Our Values
Our corporate purpose of being here for you on the journey to being and becoming who you are, fuels our customer-led brands and our global associates. We lead with this purpose and always put our people first, which is evidenced by our Great Place to Work Certification, as well as being named a Best Place to Work for LGBTQ+ Equality by the Human Rights Campaign. In addition to equitable compensation and benefit offerings, including flexibility and competitive Paid Time Off, we offer a range of educational and engagement opportunities, including various Associate Resource Groups, volunteer opportunities and additional time off to give back to our global communities.
Job Description
The Key Lead is responsible for ensuring all customers receive quality in-store experience. They do this by acting as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates ensuring store operations are running effectively. The Key Lead is part of the store leadership team, responsible for driving store performance on the floor through customer experience and team achievement of daily sales.
What You’ll Do
- Product Knowledge & Brand Awareness
- Business Understanding
- Proactive Thinking
- Attention to Detail
- Register/Point of Sales use
- Asset Protection
- Visual Displays
- System Skills
- Work Schedule Requirements
Availability
Schedule will vary weekly but should expect to work at least 20-25 hours per week. Required availability on Saturdays and Sundays as well as certain holidays. In addition, during peak timeframes, hours will increase to support the needs of the business.
Qualifications
What it Takes
Education- High School Diploma/ G.E.D. equivalent preferred
Retail Experience- At least 1 year of retail experience is preferred.
Supervisor/ Managerial Experience- No supervisory/ management experience is required.
Customer Focus
Communication
Interpersonal Interaction
Fashion Trend Knowledge
Outgoing
Assertiveness
Adaptability/Flexibility & Stress Tolerance
Poise & Ambition
Multi-Tasking
Applied Learning
Promoting Diversity & Inclusion
Work Ethic
Omni Channel Services
Additional Information
What You’ll Get
As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly – with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward:
- Quarterly Sales Incentive Bonus
- Merchandise Discount
- Flexible Schedule
- Opportunities for Career Advancement
- Opportunity to Become a Brand Affiliate
- Training and Development
- A Global Team of People Who\’ll Celebrate you for Being YOU
Abercrombie & Fitch Co. is an Equal Opportunity/Affirmative Action employer. #J-18808-Ljbffr
Abercrombie & Fitch - Key Lead, Mall of Berlin Arbeitgeber: Abercrombie and Fitch Co.
Kontaktperson:
Abercrombie and Fitch Co. HR Team
StudySmarter Bewerbungstipps 🤫
So bekommst du den Job: Abercrombie & Fitch - Key Lead, Mall of Berlin
✨Tip Number 1
Familiarize yourself with Abercrombie & Fitch's brand values and customer experience philosophy. Understanding their commitment to diversity, inclusion, and customer service will help you align your approach during the interview.
✨Tip Number 2
Showcase your retail experience by preparing specific examples of how you've enhanced customer experiences in previous roles. Highlight any instances where you took initiative or led a team, even if it wasn't in a formal supervisory position.
✨Tip Number 3
Be ready to discuss current fashion trends and how they relate to Abercrombie & Fitch's offerings. This demonstrates your passion for the brand and your ability to connect with customers on a personal level.
✨Tip Number 4
Prepare to talk about your adaptability and stress tolerance. Retail can be fast-paced, especially during peak times, so sharing examples of how you've successfully managed multiple tasks under pressure will set you apart.
Diese Fähigkeiten machen dich zur top Bewerber*in für die Stelle: Abercrombie & Fitch - Key Lead, Mall of Berlin
Tipps für deine Bewerbung 🫡
Understand the Company Culture: Take some time to familiarize yourself with Abercrombie & Fitch's values and mission. Highlight how your personal values align with their commitment to customer experience and diversity in your application.
Tailor Your CV: Make sure your CV reflects relevant retail experience, especially any roles that involved customer interaction or team leadership. Use specific examples to demonstrate your skills in communication and adaptability.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the Key Lead position. Discuss your understanding of the retail environment and how you can contribute to enhancing the in-store experience for customers.
Highlight Relevant Skills: When filling out your application, emphasize skills such as proactive thinking, attention to detail, and your ability to work under pressure. These are crucial for the Key Lead role and will make your application stand out.
Wie du dich auf ein Vorstellungsgespräch bei Abercrombie and Fitch Co. vorbereitest
✨Show Your Passion for Customer Experience
As a Key Lead, your role revolves around enhancing the customer experience. Be prepared to share specific examples of how you've successfully engaged with customers in the past and how you plan to continue doing so at Abercrombie & Fitch.
✨Demonstrate Leadership Skills
Even though prior supervisory experience isn't required, showcasing your ability to lead and motivate a team is crucial. Discuss any experiences where you've taken initiative or helped guide others, even in informal settings.
✨Highlight Your Fashion Knowledge
Abercrombie & Fitch values fashion trend knowledge. Make sure to discuss your understanding of current trends and how they relate to the brand's identity. This will show that you're not just a fit for the role but also aligned with the company's vision.
✨Be Ready for Situational Questions
Expect questions that assess your problem-solving skills and adaptability. Prepare to discuss scenarios where you've had to think on your feet or manage multiple tasks under pressure, as these are key aspects of the Key Lead position.
