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- Aufgaben: Lead the store team to deliver an amazing customer experience and drive sales.
- Arbeitgeber: Join Abercrombie & Fitch Co., a global leader in fashion for all ages.
- Mitarbeitervorteile: Enjoy flexible schedules, competitive pay, and a generous merchandise discount.
- Warum dieser Job: Be part of a supportive culture that values diversity and personal growth.
- Gewünschte Qualifikationen: High school diploma preferred; retail experience is a plus but not required.
- Andere Informationen: Work 20-25 hours weekly with opportunities for career advancement.
Das voraussichtliche Gehalt liegt zwischen 24000 - 36000 € pro Jahr.
Company Description
Abercrombie & Fitch Co. (A&F Co.) is a global, digitally-led, omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.
Our Values
Our corporate purpose of being here for you on the journey to being and becoming who you are, fuels our customer-led brands and our global associates. We lead with this purpose and always put our people first, which is evidenced by our Great Place to Work Certification, as well as being named a Best Place to Work for LGBTQ+ Equality by the Human Rights Campaign. In addition to equitable compensation and benefit offerings, including flexibility and competitive Paid Time Off, we offer a range of educational and engagement opportunities, including various Associate Resource Groups, volunteer opportunities and additional time off to give back to our global communities.
Job Description
The Key Lead is responsible for ensuring all customers receive quality in-store experience. They do this by acting as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates ensuring store operations are running effectively. The Key Lead is part of the store leadership team, responsible for driving store performance on the floor through customer experience and team achievement of daily sales.
What You’ll Do
- Product Knowledge & Brand Awareness
- Business Understanding
- Proactive Thinking
- Attention to Detail
- Register/Point of Sales use
- Asset Protection
- Visual Displays
- System Skills
- Work Schedule Requirements
Availability
Schedule will vary weekly but should expect to work at least 20-25 hours per week. Required availability on Saturdays and Sundays as well as certain holidays. In addition, during peak timeframes, hours will increase to support the needs of the business.
Qualifications
What it Takes
- Education- High School Diploma/ G.E.D. equivalent preferred
- Retail Experience- At least 1 year of retail experience is preferred.
- Supervisor/ Managerial Experience- No supervisory/ management experience is required.
- Customer Focus
- Communication
- Interpersonal Interaction
- Fashion Trend Knowledge
- Outgoing
- Assertiveness
- Adaptability/Flexibility & Stress Tolerance
- Poise & Ambition
- Multi-Tasking
- Applied Learning
- Promoting Diversity & Inclusion
- Work Ethic
- Omni Channel Services
What You’ll Get
As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly – with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward:
- Quarterly Sales Incentive Bonus
- Merchandise Discount
- Flexible Schedule
- Opportunities for Career Advancement
- Opportunity to Become a Brand Affiliate
- Training and Development
- A Global Team of People Who\’ll Celebrate you for Being YOU
Abercrombie & Fitch Co. is an Equal Opportunity/Affirmative Action employer.
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Hollister - Key Lead, Forum Mitterlrhein Arbeitgeber: Abercrombie and Fitch Co.
Kontaktperson:
Abercrombie and Fitch Co. HR Team
StudySmarter Bewerbungstipps 🤫
So bekommst du den Job: Hollister - Key Lead, Forum Mitterlrhein
✨Tip Number 1
Familiarize yourself with Abercrombie & Fitch's brand values and customer experience philosophy. Understanding their commitment to diversity, inclusion, and customer service will help you align your approach during the interview.
✨Tip Number 2
Showcase your retail experience by preparing specific examples of how you've enhanced customer experiences in previous roles. Highlight any instances where you took initiative or led a team, even if informally.
✨Tip Number 3
Demonstrate your knowledge of current fashion trends and how they relate to Abercrombie & Fitch's offerings. Being able to discuss relevant styles and customer preferences can set you apart from other candidates.
✨Tip Number 4
Be prepared to discuss your availability and flexibility, especially regarding weekend and holiday shifts. Showing that you're ready to meet the demands of the business will make you a more attractive candidate.
Diese Fähigkeiten machen dich zur top Bewerber*in für die Stelle: Hollister - Key Lead, Forum Mitterlrhein
Tipps für deine Bewerbung 🫡
Understand the Company Culture: Familiarize yourself with Abercrombie & Fitch Co.'s values and mission. Highlight how your personal values align with their commitment to customer experience and inclusivity in your application.
Tailor Your CV: Make sure your CV reflects relevant retail experience, especially any roles that involved customer interaction or team leadership. Use keywords from the job description to demonstrate your fit for the Key Lead position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for fashion and customer service. Mention specific examples of how you've contributed to a positive customer experience in previous roles.
Highlight Relevant Skills: In your application, emphasize skills such as communication, adaptability, and multi-tasking. Provide examples of how you've successfully used these skills in a retail environment.
Wie du dich auf ein Vorstellungsgespräch bei Abercrombie and Fitch Co. vorbereitest
✨Show Your Passion for Customer Experience
Make sure to express your enthusiasm for providing a great in-store experience. Share specific examples from your past retail experiences where you went above and beyond to help customers.
✨Demonstrate Team Leadership Skills
Even if you don't have formal supervisory experience, highlight instances where you've taken initiative or led a project. Discuss how you can motivate and guide others to achieve store goals.
✨Know the Brand Inside and Out
Research Abercrombie & Fitch Co. and familiarize yourself with their values, products, and target audience. Being able to discuss the brand's identity will show your commitment and fit for the role.
✨Be Ready for Situational Questions
Prepare for questions that assess your problem-solving skills and adaptability. Think of scenarios where you had to handle difficult situations or multitask effectively in a retail environment.
