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- Aufgaben: Lead the store team to deliver an amazing customer experience and drive sales.
- Arbeitgeber: Join Abercrombie & Fitch, a global leader in fashion for all ages.
- Mitarbeitervorteile: Enjoy flexible schedules, competitive pay, and a generous merchandise discount.
- Warum dieser Job: Be part of a supportive culture that celebrates individuality and offers growth opportunities.
- Gewünschte Qualifikationen: High school diploma preferred; retail experience is a plus but not required.
- Andere Informationen: Expect to work 20-25 hours weekly, including weekends and holidays.
Our Company
Abercrombie & Fitch Co. (A&F Co.) is a global, digitally-led, omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.
Company Description
Abercrombie & Fitch Co. (A&F Co.) is a global, digitally-led, omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.
Our Values
Our corporate purpose of being here for you on the journey to being and becoming who you are, fuels our customer-led brands and our global associates. We lead with this purpose and always put our people first, which is evidenced by our Great Place to Work Certification, as well as being named a Best Place to Work for LGBTQ+ Equality by the Human Rights Campaign. In addition to equitable compensation and benefit offerings, including flexibility and competitive Paid Time Off, we offer a range of educational and engagement opportunities, including various Associate Resource Groups, volunteer opportunities and additional time off to give back to our global communities.
Job Description
The Key Lead is responsible for ensuring all customers receive quality in-store experience. They do this by acting as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates ensuring store operations are running effectively. The Key Lead is part of the store leadership team, responsible for driving store performance on the floor through customer experience and team achievement of daily sales.
What You’ll Do
- Product Knowledge & Brand Awareness
- Business Understanding
- Proactive Thinking
- Attention to Detail
- Register/Point of Sales use
- Asset Protection
- Visual Displays
- System Skills
Availability
Schedule will vary weekly but should expect to work at least 20-25 hours per week. Required availability on Saturdays and Sundays as well as certain holidays. In addition, during peak timeframes, hours will increase to support the needs of the business.
Qualifications
What it Takes
- Education- High School Diploma/ G.E.D. equivalent preferred
- Retail Experience- At least 1 year of retail experience is preferred.
- Supervisor/ Managerial Experience- No Supervisory/ Management Experience Is Required.
- Customer Focus
- Communication
- Interpersonal Interaction
- Fashion Trend Knowledge
- Outgoing
- Assertiveness
- Adaptability/Flexibility & Stress Tolerance
- Poise & Ambition
- Multi-Tasking
- Applied Learning
- Promoting Diversity & Inclusion
- Work Ethic
- Omni Channel Services
What You’ll Get
As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly – with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward:
- Quarterly Sales Incentive Bonus
- Merchandise Discount
- Flexible Schedule
- Opportunities for Career Advancement
- Opportunity to Become a Brand Affiliate
- Training and Development
- A Global Team of People Who\’ll Celebrate you for Being YOU
Abercrombie & Fitch Co. is an Equal Opportunity/Affirmative Action employer.
Seniority level
Entry level
Employment type
Part-time
Job function
Customer Service
Industries
Retail and Apparel & Fashion
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Abercrombie & Fitch - Key Lead, Dreilander Galerie Arbeitgeber: Abercrombie & Fitch Co.
Kontaktperson:
Abercrombie & Fitch Co. HR Team
StudySmarter Bewerbungstipps 🤫
So bekommst du den Job: Abercrombie & Fitch - Key Lead, Dreilander Galerie
✨Tip Number 1
Familiarize yourself with Abercrombie & Fitch's brand values and customer experience philosophy. Understanding their commitment to diversity, inclusion, and customer service will help you align your approach during the interview.
✨Tip Number 2
Showcase your retail experience by preparing specific examples of how you've enhanced customer experiences in previous roles. Highlight any instances where you took initiative or led a team, even if informally.
✨Tip Number 3
Be ready to discuss fashion trends and how they relate to Abercrombie & Fitch's target audience. This demonstrates your passion for the brand and your ability to connect with customers on a personal level.
✨Tip Number 4
Prepare to talk about your adaptability and stress tolerance. Retail can be fast-paced, especially during peak times, so sharing examples of how you've successfully managed multiple tasks under pressure will set you apart.
Diese Fähigkeiten machen dich zur top Bewerber*in für die Stelle: Abercrombie & Fitch - Key Lead, Dreilander Galerie
Tipps für deine Bewerbung 🫡
Understand the Company Culture: Take some time to familiarize yourself with Abercrombie & Fitch's values and mission. Highlight how your personal values align with their commitment to customer experience and inclusivity in your application.
Tailor Your CV: Make sure your CV reflects relevant retail experience, especially any roles that involved customer service or team leadership. Use keywords from the job description to demonstrate your fit for the Key Lead position.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the brand. Share specific examples of how you've provided excellent customer service or led a team in previous positions, showcasing your proactive thinking and adaptability.
Proofread Your Application: Before submitting, carefully proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Key Lead role.
Wie du dich auf ein Vorstellungsgespräch bei Abercrombie & Fitch Co. vorbereitest
✨Show Your Passion for Fashion
Make sure to express your enthusiasm for fashion and retail during the interview. Share your personal style and how it aligns with Abercrombie & Fitch's brand values, as this will demonstrate your genuine interest in the role.
✨Highlight Customer Service Skills
Since the Key Lead position focuses on providing a quality in-store experience, be prepared to discuss your previous customer service experiences. Use specific examples to illustrate how you have successfully handled customer interactions and resolved issues.
✨Demonstrate Team Leadership Potential
Even though supervisory experience is not required, show that you can lead and motivate a team. Talk about any experiences where you took initiative or helped guide others, as this will highlight your potential as a future leader in the store.
✨Be Ready for Situational Questions
Prepare for situational questions that assess your problem-solving skills and adaptability. Think of scenarios where you had to think on your feet or manage multiple tasks, and be ready to share how you handled those situations effectively.
