Payroll Admin (12 Month FTC, 20 hrs/week) - A&F

The Payroll Admin will be a local representative of the Payroll Department, supporting Abercrombie & Fitch stores in Germany.

In this role, the Payroll Admin supports payroll and compliance processes and procedures.

The Payroll Admin is also the main point of contact for both associate inquiries and third-party communication.

This position will report directly to the Payroll Senior Supervisor.

• This role is based in our Düsseldorf office in Germany and is offered as a
• 12-month fixed-term contract and is a part-time position (20 hours per week)

, with flexibility around working hours.

What will you be doing?

• Payroll Processing
• Assist with assigned payroll audits for Germany, ensuring compliance with both company policy and statutory requirements.
• Assist with Year End process filing.
• Good knowledge of Microsoft Office, especially Microsoft Excel.
• Consistent and planful use of Payroll Checklists; meets established deadlines.
• Participation in monthly internal coordination calls within the HR and Payroll Team.
• Customer Service
• Resolve basic associate Payroll-HR-Benefits-related questions, ensuring both exceptional customer service and timely communication.
• Use of associate inquiry ticketing system - Service Cloud.
• Statutory Reporting
• Facilitate the collection and processing of documentation as required by both company policy and local regulation.
• Facilitate timely and compliant Social Insurance and Tax registrations.
• Assist in gathering data for gov't mandated surveys.
• Payroll & HR related
• Assist in administration of country-specific benefits (pension).
• Assist in administration of pension enrolment.
• Assist in administration the Health insurance communication with the several Health insurance offices.
• Assist with maternity coding and reporting.
• Assist with Disability process - reporting and/or taxes/invoices/payments.
• Assist with daily mail (letters), the corporate incoming post.
• Mailing Year-end statements to associates (if needed).
• Associate Relations
• Weekly communication to all new hires + terminations.
• Assist with ad hoc distribution of associate communication (payroll topics, labor legislation, benefits information, etc).
• Labor Relations
• Assist in compiling WC/Union requested data.
• Administrative Tasks
• Daily corporate mail pickup / scan to Finance office and shipped 1/week.
• Managing Post service relationship, contracts, and invoices.
• Assisting the business with local language translations where needed.
• Core Responsibilities
• Payroll

Processing: Support payroll administration for Germany ensuring compliance with company policies and statutory requirements, assist with Year End filing, maintain payroll checklists, and participate in monthly HR/Payroll coordination calls.

• Customer Service: Respond to associate inquiries related to Payroll, HR, and Benefits with exceptional service and timely communication using Service Cloud.
• Statutory Reporting: Collect and process documentation per local regulations, manage Social Insurance and Tax registrations, and support government‑mandated surveys.
• Payroll & HR Administration: Support pension enrolment, health insurance communications with various HI insurance providers, maternity coding/reporting, disability processes, and year‑end statement distribution.
• Associate & Labor Relations: Handle weekly communications to new hires/terminations, distribute payroll and benefits updates, and compile data for Works Council/Union requests.
• Administrative Tasks: Manage daily mail operations, oversee postal service relationships and invoices, and assist with local language translations.

What will you need to bring?

• Understanding of German payroll processes and statutory compliance.
• Proficiency in Microsoft Office, especially Excel.
• Understanding of ticketing/case management systems (Service Cloud a plus).
• Strong attention to detail and ability to meet deadlines.
• Excellent communication skills in German and English.
• Team player with a customer-service mindset.
• Available to work flexibly, distributing the 20 working hours per week across at least 4 days (approx. 5 hours per day).
• Supporting function for our local Payroll Team of 2 Payroll Auditors.
• Needs to work from Düsseldorf office each day.
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