Lead Product Manager (m / f / d) - App & Web

We are currently looking for a skilled & passionate Lead Product Manager (m / f / d) to become part of our App & Web Team!

Our App & Web Team constantly improves the App, Mobile Website, and Desktop Website. These big-scale products are each visited by several million people every month. The team’s focus is to provide the most inspiring, convenient, intuitive, and easy-to-use shopping experience for our customers. They constantly challenge themselves to raise the bar of what is “state of the art” in customer-facing products.

In this role, you will be working on optimizing our customer experience in our apps and website. Together with a cross-functional team consisting of developers and UX / UI, you will own new feature launches from start to finish.

What you will do

1. Product Improvement & Feature Delivery: Lead the identification of opportunities to enhance our product and oversee the feature delivery pipeline
2. Data-Driven Decisions: Lead the utilization of reports and analyses to drive actions oriented toward customer needs, ensuring data-driven decision-making across the team
3. Stakeholder Management: Manage and communicate effectively with all relevant stakeholders, ensuring alignment and collaboration
4. Issue Triage & Technical Dependencies: Address operational issues, identify technical dependencies, and evaluate business impact, ensuring swift resolution and minimal disruption
5. International Collaboration: Lead and be part of an international product team, delivering features to millions of users worldwide, fostering collaboration and knowledge sharing
6. Team Leadership: Act as a role model, maintain high team morale, and drive project success. Mentor and guide team members, fostering a culture of continuous improvement
7. Agile Environment: Lead in a dynamic international environment with flat hierarchies and quick decision-making processes, promoting agility and adaptability

Who you are

• Deep understanding of technology, business processes, and functional dependencies
• Proven experience in the e-commerce industry
• At least 3 years of experience in IT product management or IT project management, with a focus on direct product ownership
• Ideally first experience in leading cross-functional teams
• Strong communication skills with the ability to understand diverse perspectives
• Focused on efficiency and solutions, with a keen analytical mind
• Data Analytics Proficiency: Practical experience with tools like Google Analytics or Hotjar
• Paying close attention to details
• A proactive attitude with a willingness to take responsibility and go the extra mile
• Comfortable working in an international environment

Nice to have

Basic knowledge / understanding in programming

Additional Information

Due to the upcoming tasks and responsibilities for this position, it is required to work onsite at our headquarters in Hamburg on a weekly basis. Therefore we’ve implemented a hybrid working model that allows us to work remotely on Mondays and Fridays and to work onsite from Tuesday to Thursday.

We are looking forward to receiving your application – preferably via our online application portal! Thus, we can ensure a faster process and for you it is very easy to upload your application documents.

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