Senior Business Analyst (all genders)

Company Description

SCAYLE is one of the fastest‑growing enterprise commerce platforms in the world, enabling brands and retailers to achieve their direct‑to‑consumer goals.

Innovation, international collaboration and a strong focus on data are at the core of our mission.

We embrace bold decisions, see challenges as opportunities, and foster an environment that encourages flexibility, creativity and continuous development.

Our shared motivation is to make an impact and shape the future of e Commerce.

Job Description

As a Senior Technical Business Analyst, you will act as the crucial link between our partners, clients and internal SCAYLE product development team.

You will serve as the go‑to authority for integration projects, leading workshops, defining technical requirements, and recommending solutions using our extensive out‑of‑the‑box functionalities.

You will operate with high autonomy, manage diverse stakeholders and drive projects from concept to system configuration.

Responsibilities

• Serve as the SCAYLE expert and primary functional point of contact for partners and clients during complex integration projects, while maintaining a direct liaison with the internal development team.
• Lead workshops with partners to analyse business needs, define requirements and prepare clear, viable solution options.
• Collaborate closely with Project Managers and Solution Architects as a cohesive team to ensure successful project delivery.
• Write detailed concepts and perform hands‑on configurations in the SCAYLE backend, covering product data modelling and checkout features.
• Steer projects through the full lifecycle, including requirement analysis, concept design, developer alignment, UAT testing and Go‑live/Hypercare support.
• Provide expert consulting to partners, assist Account Managers with live support topics, and contribute actively to internal advancement and team meetings.

Qualifications

• Minimum 4 years of work experience, including 2 years as a Business Analyst or in a comparable role, ideally within an E‑Commerce environment.
• Strong technical solution‑finding skills with external stakeholders; a degree in Business Informatics or a comparable field is preferred but experience is paramount.
• Excellent project management and conceptual skills: ability to work independently, guide clients, analyse requirements and design concepts.
• Excellent communication skills: confident navigation of diverse stakeholder groups in intense workshop and meeting environments.
• Solution‑oriented, creative thinker who tackles tasks and optimises processes out of the box.
• Proactive, self‑determined attitude with a strong hands‑on mentality and willingness to take ownership.
• Fluent in English (written and spoken); German language skills are a nice‑to‑have asset.

Benefits

Benefits vary by location and include competitive salary, flexible working arrangements and comprehensive professional development opportunities.

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