Junior Business Operations Analyst

About the role

On behalf of our client YUH, a Swiss mobile finance app that enables users to invest, save, and pay all in one place, we are looking for a Business Operations Analyst, starting as soon as possible or byat the latest. This is your opportunity to support day-to-day operations and play a key role in improving internal processes and service quality in a dynamic fintech environment.

Work tasks

• Coordinate incidents and ensure smooth communication between tech and business teams
• Analyze service data to identify bottlenecks and suggest improvements (mainly in Excel)
• Support internal projects with reports and PowerPoint presentations
• Document new processes and publish them on internal platforms
• Identify recurring issues and work with team leads on long-term improvements

We are looking for

• EU/EFTA citizen currently residing in Switzerland
• Completed Bachelor’s degree in Business, Economics, Business IT, or similar
• Proficient in Excel (e.g., Pivot tables) and confident using PowerPoint
• Fluent in English; additional languages are a plus
• You are communicative, organized, solution-oriented, and comfortable juggling different tasks
• Interest in digital banking or fintech; basic understanding of SEPA, ETFs, etc. is a plus

Your benefits

• 6 weeks vacation
• Strong learning curve and close collaboration with experienced colleagues
• Modern, trust-based work culture with flat hierarchies and space for ownership
• Energetic, supportive team in a fast-growing fintech backed by strong partners
• Hybrid work setup

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