Join a dynamic team at the heart of a renowned digital infrastructure. This role offers the unique opportunity to manage a large-scale communication network while benefiting from ongoing training on cutting-edge technologies.
Telematics Technician (M/F) 100%
About the Role
Within a team of specialists, you will ensure the operation and maintenance of the telephony infrastructure for a very large number of employees. You will work closely with engineers to guarantee the availability of communication services.
We offer you We offer a 6-month mission extendable. You will benefit from comprehensive onboarding on specific systems and a stable, collaborative working environment.
Tasks
The role focuses on the daily operation of IP telephony, ranging from user support to the technical configuration of Cisco equipment.
- Handle internal requests and provide support for the daily operation of telephony - Manage level 1 incidents related to identification, deviations or accessories - Configure and set up physical and software phones for new employees - Use the Cisco Unified Communications Manager solution for call and voice management - Document interventions following established templates and procedures - Track tickets via the Easyvista tool and escalate complex issues to engineers - Prepare skill development to participate in the long-term technical on-call service
We are looking for
- Federal VET Diploma (CFC) as telematics technician or equivalent technical training in telecoms or electricity - Basic knowledge of Cisco collaboration infrastructure (Callmanager) - Clean criminal record - Fluency in French
To succeed in this role, your personal skills should include:
- Supportive
- Social
- Responsible
- Intellectually curious
Our Recruitment Process
This recruitment process is managed by Academic Work and our client wishes that all questions regarding the position be addressed to Academic Work.
Our selection process is ongoing and the advertisement may be closed before the end of the recruitment process if we have moved to the next phase. The process includes tests which are tools to find the right talent for the right position, to promote equality, diversity and a fair process.
jide408be3aen jit0727aen jpiy26aen
Telematics Technician (M/F) 100%
About the Role
Within a team of specialists, you will ensure the operation and maintenance of the telephony infrastructure for a very large number of employees. You will work closely with engineers to guarantee the availability of communication services.
We offer you We offer a 6-month mission extendable. You will benefit from comprehensive onboarding on specific systems and a stable, collaborative working environment.
Tasks
The role focuses on the daily operation of IP telephony, ranging from user support to the technical configuration of Cisco equipment.
- Handle internal requests and provide support for the daily operation of telephony - Manage level 1 incidents related to identification, deviations or accessories - Configure and set up physical and software phones for new employees - Use the Cisco Unified Communications Manager solution for call and voice management - Document interventions following established templates and procedures - Track tickets via the Easyvista tool and escalate complex issues to engineers - Prepare skill development to participate in the long-term technical on-call service
We are looking for
- Federal VET Diploma (CFC) as telematics technician or equivalent technical training in telecoms or electricity - Basic knowledge of Cisco collaboration infrastructure (Callmanager) - Clean criminal record - Fluency in French
To succeed in this role, your personal skills should include:
- Supportive
- Social
- Responsible
- Intellectually curious
Our Recruitment Process
This recruitment process is managed by Academic Work and our client wishes that all questions regarding the position be addressed to Academic Work.
Our selection process is ongoing and the advertisement may be closed before the end of the recruitment process if we have moved to the next phase. The process includes tests which are tools to find the right talent for the right position, to promote equality, diversity and a fair process.
jide408be3aen jit0727aen jpiy26aen
Kontaktdaten:
Academic Work Switzerland SA Recruiting-Team
