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- Aufgaben: Manage the team, ensure smooth guest check-ins, and support colleagues with a smile.
- Arbeitgeber: Join a young, vibrant team at 25hours Hotels in Hamburg's stylish HafenCity.
- Mitarbeitervorteile: Enjoy a 4-day workweek, free hotel stays, and discounts at bars and restaurants worldwide.
- Warum dieser Job: Gain hands-on experience in the hotel industry while working in a fun, friendly environment.
- GewĂĽnschte Qualifikationen: Hotel training, management experience, and fluent English are essential; personality matters most!
- Andere Informationen: Flexible work arrangements available; be part of exciting staff parties and events.
Das voraussichtliche Gehalt liegt zwischen 36000 - 60000 € pro Jahr.
Company Description
There is a nautical theme at both of the 25hours Hotels in HafenCity: Stories of sea voyages and distant ports, wanderlust and homesickness will become part of your normal working day here. In Hamburg’s newest, stylish district, we can offer you a job with guaranteed fun and a great deal of variety. As the two hotels are only a short walk apart, we work closely together in both hotels. We are a young team and we love our friendly, informal culture. Work colleagues become friends here.
Are you looking for an internship? Would you like to gain in-depth insights into the hotel industry and find out how the strings are pulled behind the scenes of our hotel group? Then we look forward to receiving your application for an internship of 3 months or more.
COME AS YOU ARE & SHOW WHAT YOU CAN…
…in a 4-day-workweek.
Enjoy 3 days off every week and the opportunity to organize your free time more flexibly!
Job Description
From check-in to “See you again”: our 18-strong team at the 25hours Hotel Location reception ensures guests are happy from their first moment there till their last. We’re looking forward to welcoming you to the Front Office as Assistant FO Manager (f/m/d).
How does your working day look like…
- You’ll take care of resource planning, manage the team, and support your colleagues’ development in collaboration with the Front Office Manager.
- You’ll make sure that the roster of duties is completed fairly, on time and with an eye on business.
- You’ll ensure things run smoothly when guests arrive at the hotel reception, and that the admin processes for the team run perfectly.
- You’ll support your colleagues with a winning smile whenever, once again, all the guests turn up to check in at the same time. On top of this, you’ll also keep your head above water when there are sudden changes of plan.
Qualifications
Your personality counts more than your CV…
- You’ve completed a course of training in the hotel business, gained some management experience, and can speak English fluently.
- You can inspire your fellow staff just as you can inspire your guests. On top of this, you know your way around town and always have tips for partying up your sleeve.
- You’re a doer – and even if you do it wrong sometimes, you openly admit it.
- You’re not just bringing your abilities, but also your character.
Additional Information
What’s in it for you …
- Only work 4-days a week as a full-time team member without payment or holiday reduction.
- Get to know our 25hours hotels and stay for free for a maximum of 10 nights per year as an employee.
- Take advantage of being part of Ennismore and get generous discounts when visiting our bars and restaurants as well as booking hotel rooms all over the world.
- Benefit from great offers from our numerous cooperation partners.
- Reconcile your personal situation with work – we are open to part-time employment, mini-jobs, and any other adjustments.
- Be part of our hilarious staff parties and much more …
#J-18808-Ljbffr
Assistant Front Office Manager (m/f/d) Arbeitgeber: Accor Hotels
Kontaktperson:
Accor Hotels HR Team
StudySmarter Bewerbungstipps 🤫
So bekommst du den Job: Assistant Front Office Manager (m/f/d)
✨Tip Number 1
Familiarize yourself with the nautical theme of the 25hours Hotels. Understanding the unique atmosphere and storytelling aspect can help you connect with the team and demonstrate your enthusiasm during the interview.
✨Tip Number 2
Showcase your management experience by preparing examples of how you've successfully led a team in the past. Highlight specific situations where you inspired your colleagues or handled challenges effectively.
✨Tip Number 3
Research the local area and be ready to share your favorite spots for dining and entertainment in Hamburg. This will not only show your knowledge of the city but also your ability to provide guests with personalized recommendations.
✨Tip Number 4
Emphasize your adaptability and problem-solving skills. Be prepared to discuss times when you had to think on your feet or adjust plans quickly, as this is crucial in a fast-paced hotel environment.
Diese Fähigkeiten machen dich zur top Bewerber*in für die Stelle: Assistant Front Office Manager (m/f/d)
Tipps für deine Bewerbung 🫡
Understand the Company Culture: Get a feel for the friendly and informal culture at 25hours Hotels. Mention in your application how you align with their values and how you can contribute to their team spirit.
Highlight Relevant Experience: Emphasize any previous experience in the hotel industry or management roles. Share specific examples of how you've successfully managed teams or handled guest relations.
Showcase Your Personality: Since personality is key for this role, let your character shine through in your application. Use a conversational tone and share anecdotes that reflect your enthusiasm and approachability.
Tailor Your Application: Customize your CV and cover letter to reflect the job description. Address the specific responsibilities mentioned, such as resource planning and team support, and explain how you would excel in these areas.
Wie du dich auf ein Vorstellungsgespräch bei Accor Hotels vorbereitest
✨Show Your Personality
Since the company values personality over a CV, be sure to let your true self shine during the interview. Share personal stories that reflect your character and how you connect with others, especially in a hospitality setting.
✨Demonstrate Team Spirit
Highlight your experience working in teams and how you inspire and support your colleagues. Discuss specific examples where you helped a team member or contributed to a positive work environment.
✨Be Prepared for Situational Questions
Expect questions about handling unexpected situations, such as busy check-in times or sudden changes in plans. Prepare examples from your past experiences that showcase your problem-solving skills and ability to stay calm under pressure.
✨Know the Local Scene
Since the role requires knowledge of the local area, come prepared with tips about popular spots in Hamburg. This shows your enthusiasm for the city and your ability to provide guests with valuable recommendations.
