Credit Supervisor

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Reference: REF38372Y

Credit Supervisor

Luxury & Lifestyle

Company Description

Why work at Accor?
We are much more than a world leader. We welcome you as you are and you can find the job and brand that fits your personality.
We support you in your development and learning on a daily basis, we make sure that your work brings meaning to your life. Thus, during your experience with us, you can explore the unlimited possibilities of the Accor Group.
By joining Accor, you are writing every chapter of your story and together we can imagine the hotel industry of tomorrow. Discover the life that awaits you at Accor, careers.accor.com .
Do what you love, take care of the world around you, dare to challenge the status quo! #BELIMITLESS

Job Description

To supervise the day-to-day activities of the Credit department and ensure all standards are followed:

1. Ensure all procedures regarding billing, collection, credit cards, inquiries, cheque cashing are followed.
2. Inspect all in-house accounts to ensure adherence to the hotels’ credit policy; assist with the collection efforts of these accounts where necessary.
3. Ensure local credit policies are followed.
4. Review all requests for credit and approve as appropriate according to the in-house credit policies. Communicate approval or non-approval to the appropriate managers.
5. Ensure proper handling of the filing systems in place according to policies and procedures.
6. Monitor the Accounts Receivables as required.
7. Manage relations with credit reporting agencies.
8. Manage relations with credit insurance providers.
9. Manage relations with the sales department.
10. Manage all account queries and disputes.
11. Manage Accounts Receivable and ensure all debtors accounts are reconciled regularly.
12. Daily review of Accounts Receivable ledger and monitor incoming payment.
13. Responsible for Ageing of Debtors and maintaining the same under control.
14. Responsible for compiling all group billing.
15. Focus on minimizing the AR outstanding balance.
16. Responsible for maintaining the debtor’s ledger with regular review of the aged accounts.
17. Monitor the AR ledger on a daily basis; if any discrepancies are found then corrective measures should be taken after coordinating with the PMS vendor.
18. Ensuring prompt, accurate, and efficient system for billing of current and aged accounts.
19. Review the AR Aging report on a daily basis.
20. Review the Guest Ledger High Balance report daily and report discrepancies, ensuring check-in/check-out procedures are followed.
21. Administer credit processes and policies for other departments in the hotel.
22. Ensure the accuracy of all charges and credits to the various accounts and that they are properly posted on a timely basis.
23. Ensure the timely credit collections of all outstanding payments.

Qualifications

• Diploma in Accounting / Finance.
• Minimum 1 year of experience in a similar capacity.
• Good reading, writing, and oral proficiency in English language.
• Proficient in MS Excel, Word, PowerPoint, and relevant accounting systems.

Additional Information

Your team and work environment:
In a few words, present the team, facility, or work environment that reflects the team’s culture. Note: Here you can include local specificities or legal criteria, such as work permit.
Our Diversity & Inclusion Commitment:
We are an inclusive company and our ambition is to attract, recruit, and promote diverse talent.

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