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- Aufgaben: Lead and inspire the Food & Beverage team while enhancing guest experiences.
- Arbeitgeber: Join Mercure Gold Coast Resort, a beautiful oasis on the Gold Coast.
- Mitarbeitervorteile: Enjoy competitive wages, discounts, free meals, and career growth opportunities.
- Warum dieser Job: Be part of a fun, dynamic environment with a focus on personal development.
- Gewünschte Qualifikationen: Previous leadership experience in hospitality and strong communication skills required.
- Andere Informationen: Flexible hours across a rotating roster, including weekends and holidays.
Das voraussichtliche Gehalt liegt zwischen 36000 - 60000 € pro Jahr.
Company Description
About Mercure Gold Coast Resort…
Mercure Gold Coast Resort is an oasis located amongst expansive gardens on the Gold Coast. Overlooking the Oasis pool and the ninth hole of the Palm Meadows Golf Course, both The Green Dining restaurant and The Cart Bar & Kitchen welcome our guests, in addition to extensive conference facilities hosting a range of exciting events.
Job Description
WHAT YOU WILL BE DOING:
We are looking for a dynamic and motivated leader to join our team, who will report to and work collaboratively with the Food & Beverage Services Manager. This role is key to bringing the Resort’s casual dining concepts to life while leading and inspiring the team, instilling a culture of guest passion, and driving financial performance.
This role will work across The Green Dining , The Cart Bar & Kitchen , Conferencing & Events, and the seasonal poolside Oasis Bar .
Qualifications
YOUR EXPERIENCE AND SKILLS INCLUDE:
- A leader genuinely passionate about providing exceptional customer service, motivated to train and develop a team to share this enthusiasm.
- Excellent communication skills, and high standards of grooming and personal presentation.
- Previous leadership experience in hospitality with a focus on guest service and team engagement, including the ability to train others on their „in trend“ product knowledge for wine, cocktails, and barista skills.
- Previous experience in Restaurant, Bar, and Conference & Events will be highly regarded.
- Computer literate with strong administration skills, with experience in ResDiary, Micros Applications, and Opera PMS highly regarded.
- The ability and flexibility to work across a seven-day rotating roster, including late nights, weekends, and public holidays.
- Currently hold, or be willing and able to obtain, both Responsible Service of Alcohol (RSA) and Responsible Management of Licensed Venues (RMLV) certificates.
Additional Information
WHAT IS IN IT FOR YOU?
- Wages and penalty rates paid in line with the Hospitality Industry General Award 2020 + Superannuation.
- Employee benefits within the exclusive ALL Heartists Program with worldwide discounts on accommodation and food & beverage, plus family & friends discounts for those who mean the most to you.
- Endless opportunities to build your skills and expertise to help reach your career potential and personal goals, supported by the Accor Academy and extensive Learning Management Systems such as Learn Your Way and Typsy .
- Internal recognition events such as tenure milestones.
- Employee Assistance Program.
- Daily meals provided on shift and free car parking.
And most excitingly, this is a great opportunity to be part of a dynamic and fun Resort environment with a supportive team and a proven history of developing their people. This is a fantastic opening for someone who is looking to grow within the world of Hotel and Resorts and expand their knowledge.
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Food & Beverage Supervisor Arbeitgeber: Accor Hotels
Kontaktperson:
Accor Hotels HR Team
StudySmarter Bewerbungstipps 🤫
So bekommst du den Job: Food & Beverage Supervisor
✨Tip Number 1
Familiarize yourself with the unique dining concepts at Mercure Gold Coast Resort. Understanding the atmosphere and offerings of The Green Dining and The Cart Bar & Kitchen will help you demonstrate your passion for the role during interviews.
✨Tip Number 2
Highlight your leadership experience in hospitality by sharing specific examples of how you've motivated teams and improved guest service. This will show that you can bring the resort's casual dining concepts to life.
✨Tip Number 3
Make sure to showcase your knowledge of current trends in food and beverage, especially regarding wine, cocktails, and barista skills. This will set you apart as a candidate who is not only experienced but also up-to-date with industry standards.
✨Tip Number 4
Be prepared to discuss your flexibility in working hours, including late nights and weekends. Emphasizing your willingness to adapt to the resort's schedule will demonstrate your commitment to the role.
Diese Fähigkeiten machen dich zur top Bewerber*in für die Stelle: Food & Beverage Supervisor
Tipps für deine Bewerbung 🫡
Understand the Role: Take the time to thoroughly read the job description for the Food & Beverage Supervisor position. Understand the key responsibilities and qualifications required, and think about how your experience aligns with these.
Highlight Relevant Experience: In your application, emphasize your previous leadership experience in hospitality, particularly in areas related to guest service, team engagement, and product knowledge. Use specific examples to demonstrate your skills.
Show Your Passion: Express your genuine passion for providing exceptional customer service and leading a team. Share any experiences that showcase your enthusiasm for the hospitality industry and your commitment to guest satisfaction.
Tailor Your Application: Customize your CV and cover letter to reflect the specific requirements of the role at Mercure Gold Coast Resort. Mention your familiarity with tools like ResDiary, Micros Applications, and Opera PMS if applicable, as well as your willingness to obtain necessary certifications.
Wie du dich auf ein Vorstellungsgespräch bei Accor Hotels vorbereitest
✨Show Your Passion for Customer Service
Make sure to express your genuine enthusiasm for providing exceptional customer service. Share specific examples from your past experiences where you went above and beyond to ensure guest satisfaction.
✨Demonstrate Leadership Skills
Highlight your previous leadership experience in hospitality. Discuss how you've successfully trained and motivated a team, and be prepared to share strategies you used to instill a culture of guest passion among your staff.
✨Be Knowledgeable About Food & Beverage Trends
Since the role involves training others on product knowledge, be ready to discuss current trends in wine, cocktails, and barista skills. This will show that you are not only passionate but also well-informed about the industry.
✨Prepare for Flexibility and Availability
The job requires working across a seven-day rotating roster, so be prepared to discuss your availability. Show that you are flexible and willing to work late nights, weekends, and public holidays as needed.
