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- Aufgaben: Be the friendly face for guests and create memorable experiences.
- Arbeitgeber: Join a vibrant team at 25hours Hotels in Hamburg's trendy HafenCity.
- Mitarbeitervorteile: Enjoy free stays at our hotels, discounts worldwide, and gym allowances.
- Warum dieser Job: Experience a fun, informal culture where colleagues become friends.
- Gewünschte Qualifikationen: Passion for hospitality and great communication skills are key.
- Andere Informationen: Flexible hours available; full or part-time positions offered.
Company Description
There is a nautical theme at both of the 25hours Hotels in HafenCity: Stories of sea voyages and distant ports, wanderlust and homesickness will become part of your normal working day here. In Hamburg’s newest, stylish district, we can offer you a job with guaranteed fun and a great deal of variety. As the two hotels are only a short walk apart, we work closely together in both hotels. We are a young team and we love our friendly, informal culture. Work colleagues become friends here.
COME AS YOU ARE & SHOW WHAT YOU CAN…
… in full or part time 40hrs/ 20hrs. / week.
Job Description
How does your working day look like…
- You not only ensure satisfied, but also enthusiastic guests
- You are available to the guests as a contact person for all matters
- You are a passionate host
- You love to be the first point of contact for our guests
- You create statistics & reports
Qualifications
Your personality counts more than your CV…
- Apprenticeship in the hotel industry is beneficial
- First experiences at the reception are desirable
- Communication with guests is exactly your thing
- Preferably you already have the necessary know-how to give real Hamburg insider tips
- You have the ability to inspire not only guests but also colleagues
Additional Information
What’s in it for you…
- Get to know all the other 25hours hotels and stay ten nights a year for free as an employee!
- Take advantage of being part of Ennismore and get generous discounts when visiting our bars and restaurants as well as booking hotel rooms all over the world
- Benefit from great offers from our numerous cooperation partners
- Receive a monthly allowance for your gym or HVV ticket
- Be part of our hilarious staff parties and much more…
#J-18808-Ljbffr
Night Audit (m/f/d) Arbeitgeber: Accor Hotels
Kontaktperson:
Accor Hotels HR Team
StudySmarter Bewerbungstipps 🤫
So bekommst du den Job: Night Audit (m/f/d)
✨Tip Number 1
Show your passion for hospitality! When you meet our team or during any informal interactions, let your enthusiasm for providing excellent guest experiences shine through. This is a key quality we value at 25hours Hotels.
✨Tip Number 2
Familiarize yourself with Hamburg's local attractions and hidden gems. Being able to share insider tips with guests will not only impress us but also enhance the overall guest experience.
✨Tip Number 3
Emphasize your ability to work in a team. We pride ourselves on our friendly and informal culture, so showcasing your teamwork skills and how you can contribute to our positive atmosphere will be a big plus.
✨Tip Number 4
Be ready to demonstrate your communication skills. As the first point of contact for our guests, being approachable and engaging is crucial. Practice how you would handle various guest inquiries to show us your readiness for the role.
Diese Fähigkeiten machen dich zur top Bewerber*in für die Stelle: Night Audit (m/f/d)
Tipps für deine Bewerbung 🫡
Understand the Company Culture: Familiarize yourself with the nautical theme and friendly, informal culture of 25hours Hotels. Reflect this understanding in your application to show that you would be a great fit for their team.
Highlight Relevant Experience: Emphasize any previous experience in the hotel industry or at the reception. Mention specific instances where you provided excellent customer service or created memorable experiences for guests.
Show Your Passion for Hospitality: In your cover letter, express your enthusiasm for being a host and your love for engaging with guests. Share personal anecdotes that demonstrate your passion for hospitality and guest satisfaction.
Tailor Your Application: Customize your CV and cover letter to align with the job description. Use keywords from the listing, such as 'enthusiastic guests' and 'Hamburg insider tips', to make your application stand out.
Wie du dich auf ein Vorstellungsgespräch bei Accor Hotels vorbereitest
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for being a host and your love for guest interaction. Share personal stories that highlight your passion for creating memorable experiences for guests.
✨Highlight Your Local Knowledge
Since insider tips about Hamburg are valuable, prepare a few recommendations for local attractions or hidden gems. This will demonstrate your connection to the city and your ability to enhance the guest experience.
✨Emphasize Team Spirit
The company values a friendly and informal culture, so be ready to discuss how you work well in teams. Share examples of how you've built relationships with colleagues and contributed to a positive work environment.
✨Prepare for Practical Scenarios
Think about potential situations you might face as a Night Audit, such as handling guest complaints or creating reports. Be prepared to discuss how you would approach these scenarios effectively.
