Category Manager - Services (m/f/d) - DACH, UK & Poland

Company Description

Join the Accor Group, an ecosystem of over 45 brands, 5,500 hotels, 10,000 restaurants, and lifestyle destinations.

With us, your personality is valued, your opportunities for growth know no boundaries. Every action you take can have a positive and memorable impact on the experience of our customers, your colleagues, and also, on the planet, contributing to pioneering the art of responsible hospitality.

About ASTORE

Astore is our Global Procurement Organization, which covers all products & services needed by our clients to address their daily operational needs or one‑shot construction and renovation projects. Astore collaborates with 3,500 suppliers offering products and services necessary to ensure the proper functioning of all hospitality businesses. With a team of 200 experts serving 7,000 customers in 20 countries, Astore negotiates some of the best prices and conditions on the market. Astore is a fast‑growing, innovative department operating in an increasingly competitive environment.

The Europe & North African (ENA) Astore team is responsible for sourcing, negotiating and promoting its products and services in 50 countries across Europe, CIS and North Africa.

You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!

Job Description

Category Manager - Services (m/f/d) - DACH, UK & Poland

We are looking for a Category Manager to join our Procurement Team in our regional office in Munich. In this role, you will contribute to driving our strategy, strengthening our presence and offering solutions to our hotel partners in the regions of DACH, UK and Poland, as a trusted partner for procurement services, specifically in the services categories. Your role will involve developing strategies in your assigned categories, running tenders, and maintaining strong relationships with suppliers and internal stakeholders, in order to deliver value and ensure client satisfaction.

Your Main Responsibilities

• Manage strategic and operational activities for services categories in your region, source suppliers, negotiate contracts, deploy solutions in the hotels, and manage relationships.
• Develop and implement procurement strategies for both local and multinational Service categories.
• Define and execute category strategies based on business needs and market intelligence.
• Manage sourcing processes including RFPs, supplier negotiations, and contracting.
• Lead and collaborate on tenders and bidding processes with other category teams and support local identification and implementation of best practices, synergies and more.
• Run analyses of tender results and present insights and recommendations to management and clients in the region.
• Translate market insights and customer trends into clear offering strategies by category.
• Manage supplier performance and compliance with CSR goals, including decarbonisation efforts.

Your Qualifications

• Minimum 5 years’ experience in procurement/category management.
• University degree or equivalent, ideally in Procurement, Business, or related field.
• Strong analytical, strategic, and organizational skills.
• Excellent communication and stakeholder management abilities.
• Experience with sourcing, tendering (RFI/RFP), contracting, and supplier relationship management.
• Proactive, autonomous, and rigorous; team spirit and forward‑thinking mindset.
• Fluent in English and German; any additional major European language is a plus (e.g., Polish or French).

What’s in there for you?

• Unique opportunity to develop your career with worldwide Augmented Hospitality leaders.
• Participation in our All Heartists employee program, for reduced rates on hotel stays & other travel offers.
• Package of benefits and perks of working for Accor, including discounts for hotels worldwide, and much more!
• Work in a multi‑national team.
• Hybrid way of working.
• Talent development opportunities.
• Access to a comprehensive training catalogue within our Accor Academy.
• Option to further develop and grow in‑ and outside of the region or globally.
• Various ESG activities & initiatives.