System Engineer

Actylis is a global solutions provider with over 75 years of experience, specializing in streamlining the management of critical ingredients and raw materials for our business partners.
We offer both sourcing and manufacturing solutions tailored to meet diverse and evolving needs, ensuring a reliable, agile, and secure supply network. Our commitment to customization allows us to create flexible solutions, whether it’s a unique specification, custom packaging, or tailored logistics strategies.
With deep expertise in quality and regulatory compliance, sourcing and logistics management, analytical services, and R&D support, we reduce complexities and mitigate risks, empowering our partners to focus on growing their business.
In furtherance of that goal, Actylis is seeking new members of the team. This expansion, coupled with a comprehensive benefits package, and opportunities for challenge and growth, make Actylis the ideal place to work and thrive. We hope you’ll consider joining us!
Position Summary
Network, Systems and Support Engineer with service desk leadership . Expertise in Microsoft 365 administration, Windows Server environments, and enterprise networking. This role requires a technical professional capable of supporting our hybrid infrastructure, ensuring seamless integration between cloud services and on-premises systems while maintaining optimal performance and security.
Responsibilities will include:
Network Infrastructure Management:

• Design, configure, and maintain routers, switches, firewalls, VPNs, and wireless networks.
• Monitor network performance, troubleshoot latency, packet loss, and connectivity issues.
• Implement and manage VLANs, routing protocols (BGP, OSPF, EIGRP), and QoS policies.
• Ensure network security by configuring firewalls (Cisco ASA, Sophos, Fortinet), IDS/IPS, and NAC solutions.
• Perform network capacity planning and scalability assessments.

Responsibilities Cont.
Server & Systems Administration:

• Deploy, manage, and maintain Windows Server (2016/2019/2022) and Terminal server environments.
• Administer Active Directory, O365, DNS, DHCP, Group Policy, and Azure AD.
• Manage virtualization platforms (VMware vSphere, Hyper-V, Nutanix).
• Implement backup, disaster recovery (DR), and high-availability (HA) solutions.

Service Desk Leadership

• Resolve Tier 2/3 escalations for complex O365/network/server issues
• Mentor junior staff on root cause analysis methodologies
• Maintain knowledge base with advanced troubleshooting guides

Responsibilities Cont.
Security & Compliance:

• Apply security patches, firmware updates, and vulnerability remediations.
• Enforce Zero Trust, least privilege access, and network segmentation.

Automation & Optimization:

• Automate repetitive tasks using PowerShell, Bash, Python, or Ansible.
• Optimize server and network performance through load balancing, caching, and traffic shaping.
• Document network diagrams, configurations, and operational procedures

Responsibilities Cont.
Collaboration & Support:

• Work with IT teams to resolve escalated Tier 3 infrastructure issues.
• Assist in data center migrations, cloud transitions, and network upgrades.
• Provide guidance to junior engineers and service desk team

Required Experience & Knowledge
Education

• BSc/BA in IT, Computer Science or relevant field

Experience

• 3-5 years total experience in combined systems/network administration
• 2+ years specifically managing O365 environments (SharePoint/Teams)
• 3+ years Windows Server administration in production environments
• Network troubleshooting experience with Wireshark/ping/traceroute
• PowerShell scripting proficiency for automation tasks

Behavioral Competencies

• Customer intimacy: Ability to understand what value your customer wants and how you can deliver it.
• Simplify & Act with urgency: Critique existing practices / systems for ease of implementation and be responsive.
• Global mindset: Individual qualities, communication skills, and actionable knowledge that influences multicultural individuals, groups, and organizations.
• Act as owner: Demonstrate ownership of resources and decisions, be empowered to drive business outcomes.
• Adapt to change: Comfort of working in ambiguous and rapidly changing work environment, displaying willingness and positive attitude

Supervisory Responsibilities
None
Work Environment
Hybrid Role- 3 days per week on site and 2 days from home
Required to travel to all EU sites:25-50%
Actylis is an Equal Opportunity Employer. Actylis US does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided based on qualifications, merit, and business need. #J-18808-Ljbffr