Customer Service & Inside Sales Representative

pKJUS is dedicated to amplifying the world's most exhilarating golf and ski experiences. We achieve this through miraculous technology that goes beyond innovation, setting entirely new standards for performance, comfort, and protection. Our shared passion for golf and ski drives us to create incredible products that empower our loyal customers to fully enjoy their passions. For us, it’s not just a job—it’s a joyful obsession. As a result, KJUS products are found in the most remarkable ski and golf destinations worldwide. /ppThe KJUS headquarters are in Boulder, Colorado, with satellite offices in Switzerland and Scotland. Our showrooms can be found worldwide. In 2019, Acushnet Company partnered with KJUS, joining our brand with other fantastic labels like Titleist, FootJoy, Scotty Cameron, and Vokey /ppThe Customer Service Inside Sales Representative will report to the Director Sourcing Administrative Director LKI Offices. /ph3Key Responsabilities: /h3ulliSupport our B2B customers, Export Manager, Sales Representative, Distributors through inside sales support in Mainland Europe with a focus on premium service and long-term relationships /liliCheck, record, process, and monitor customer orders (electronic, telephone, and written) /liliCoordinate logo business orders in Mainland Europe /liliProcess returns, credit notes, and incorrect deliveries with accuracy and efficiency /liliCooperate with logistics partners, monitor and ensure timely delivery /liliProvide customer sales advice, including order and delivery statistics, availability, and product information. /liliProvide flexible support across the Customer Service team based on workload and business priorities to ensure smooth day-to-day operations /liliSupport B2C-customers /li /ulh3Requirements : /h3ulliCommercial or retail-oriented basic education /lili2 - 3 years of experience in a Sales Office in a similar environment /liliExcellent communication and interpersonal skills as well as high customer- and service-orientation /liliVery well-organized person with an accurate working method and the ability to stay calm and keep the overview and friendliness even in hectic times /liliFluent in German and English, minimum intermediate level in French /liliGood IT user skills (MS Office, Outlook), knowledge of Netsuite is an advantage /liliSporty and passionate person who likes to take responsibility and lives the team spirit /li /ulpbReady to Make an Impact? /b /ppJoin us at KJUS and be part of a team that values excellence and innovation. /p #J-18808-Ljbffr