Manager Retention Sales

JOB LEVEL

M40

EMPLOYEE ROLE

People Manager

The Opportunity

Adobe\’s Enterprise Retention team focuses on maintaining and growing our Digital Media business (Creative Cloud and Document Cloud) with our enterprise customers. This position will lead a team of Retention Specialists to manage our Enterprise business for Central Europe. Success metrics for the position are team-wide quota attainment, total revenue growth, and strategic customer wins in your territory.

What you’ll do

• Own, drive and be accountable for the execution and success of your Enterprise Renewals team, with responsibility for their growth, mentoring and training
• Improve our long-term strategy and operationalize our overall approach to retain customers and enhance customer satisfaction
• Identify expansion opportunities to generate additional revenue (upsell & cross-sell), driving those opportunities to closure and/or ensuring that the appropriate extended team resources are engaged
• Focus on operational excellence and disciplined execution
• Meet monthly and quarterly goals for revenue-based quota carrying Retention Team
• Handle a sales pipeline of renewals and new business which consistently delivers above expectations
• Enlist, motivate and mentor to boost abilities and skills of employees
• Run a strong operational process around pipeline, opportunity management and forecasting
• Collaborate with Marketing, Customer Success, and Product Management to improve your team’s impact on the Enterprise business

What you need to succeed

• 5+ years relevant work experience in Enterprise Software Sales
• 2+ years proven Leadership Experience
• BA/BSc degree required, MA/MSc degree preferred
• Proven track record of constantly exceeding targets
• Strong value selling and negotiation expertise
• Strong executive-level communication and interpersonal skills
• Proven expertise and experience in dealing with large, complex accounts at C-level
• Demonstrate executional excellence
• Willingness to travel up to 40% (actual travel may be less)
• Full proficiency in German and English

Internal Opportunities

Creativity, curiosity, and constant learning are celebrated aspects of your career growth journey. We’re glad that you’re pursuing a new opportunity at Adobe!

Put your best foot forward:

1. Update your Resume/CV and Workday profile – don’t forget to include your uniquely ‘Adobe’ experiences and volunteer work.

2. Visit the Internal Mobility page on Inside Adobe to learn more about the process and set up a job alert for roles you’re interested in.

3. Check out these tips to help you prep for interviews.

4. If you are applying for a role outside of your current country, ensure you review the International Resources for Relocating Employees on Inside Adobe, including the impacts to your Benefits, AIP, Equity & Payroll .

Once you apply for a role via Workday, the Talent Team will reach out to you within 2 weeks. If you move into the official interview process with the hiring team, make sure you inform your manager so they can champion your career growth.

At Adobe, you will be immersed in an exceptional work environment that is recognized around the world. You will also be surrounded by colleagues who are committed to helping each other grow through our unique Check-In approach where ongoing feedback flows freely. If you’re looking to make an impact, Adobe\’s the place for you. Discover what our employees are saying about their career experiences on the Adobe Life blog and explore the meaningful benefits we offer.

Adobe is an equal opportunity and affirmative action employer. We welcome and encourage diversity in the workplace regardless ofgender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other characteristics protected by law.

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