Enterprise Architect - Technical Presales

Our Company

Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.

We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!

The Opportunity
We’re searching for an Enterprise Architect to join our team!

The Enterprise Architecture organisation works with Adobe customers at all levels, from C-level executives, with a focus on the CIO/CTO, to operational teams, to advise on strategies and technology solutions to support customer-experience transformation and digital innovation. It deep dives into architecture and identifies a prioritised path forward for customers.

Our engagements employ high level architecture assessments, thought leadership around reference architecture, creation of solution vision and solution design, success roadmap crafting, and other techniques to deliver high-impact recommendations. In addition, identifying where these can be executed through Adobe’s solutions and services.

Presales Enterprise Architect
For our Central Europe region, based in either Munich or Hamburg, we are looking for an Enterprise Architect to join the team and report to the Head of Enterprise Architecture CER.

The Enterprise Architect is a senior position that provides direct support to regional sales and partner organisations in developing opportunity pipelines and executing deal cycle strategy within complex and strategic sales opportunities. The Enterprise Architect is instrumental in the sales process.

With your knowledge of Adobe Digital Experience (DX) solutions, you are regarded as a trusted advisor by your customers, colleagues, and the full ecosystem. Your colleagues admire your ability to engage the customer, manage a room, partner with Adobe sales, drive product enhancements with the Adobe product and engineering team, and participate in marketing events and local partner enablement and advisory.

Enterprise Architects have deep technical expertise across the full Adobe solution portfolio. EAs partner with Account Executives and Solution Consultants to assess the technical fit and set the technical roadmap & vision across pre & post-sales, aligned to the customer strategy and business objectives.

What You’ll Do

1. Strategy & Planning: Partners with Account Executives to define overall account strategy, focusing on technical vision and design an impact roadmap that supports a customer’s long-term strategy and use cases.
2. Business Case: Supports Account Executives in development of a Business Case and ensures business case and technical case are aligned.
3. Technical Case: Owns and defines the customer architecture & technical milestones (current, future and transition states), partners with Account Solution Consultants to develop a clear Technical Case narrative and supports Professional Services Solution Architects on technical scope, implementation timelines & proposals.
4. Account Management: Partner with Account Executives to become trusted client advisors and builds relationships and trusted advisor status with a customer CIO/CTO/CDO organisation.
5. Client Management: Act as a senior trusted advisor to the customer with a broad customer experience (CX), or specific industry focus, covering the entire journey of an end customer experience end-to-end, as well as internal employee experience.

What Your Primary Accountabilities Will Be

1. Architecture Design: Validate the as-is / current state situation and goals of the customer and translate it into an appropriate business-driven to-be / target state vision with a supporting IT-roadmap (transition states) and design for architecturally significant requirements (processes, applications, systems) beyond standard blueprints, based on Adobe’s solutions.
2. Architecture Oversight: Assist in the smooth transition into post-sales and value-realisation stages, advising on operationalizing the mutual business strategy from the Technical Case during the sales cycle. Engage post-sales on Industry-led transformational accounts with responsibilities through to post-sales delivery ensuring technical guidance extends into post-sales.
3. Architecture Review: Provide regular ongoing reviews where required to clarify and take into consideration new requirements to jointly create a path to solution, impact plan and build a stable client-vendor relationship for future business.
4. Technical Expert: Serve as the primary over-arching technical expert and resource to guide and support Expert and Account Solution Consultants in development of Technical case.
5. Value Addition: Add value “beyond the sale” through long-term strategy development of design roadmap, providing industry insights and connect client needs to Adobe’s broader solution portfolio.

What You Need To Succeed

1. Ideally broad knowledge of Adobe solutions and deep knowledge in several key domains such as customer journey management, data management, implementation & integrations, personalisation, analytics, etc.
2. Deep knowledge of cloud architecture patterns and how Adobe fits into best-in-class enterprise solutions.
3. Strong leadership capabilities and project management skills to align sales resources behind technical vision and help scale & drive EA knowledge and practice across wider EMEA region.
4. Strong soft skills to communicate vision, challenge objections, provide compelling thought-leadership.
5. Advisory and communication skills at CxO level with key executives and develop strong working relationships with practitioner architects.
6. Adept at building technical roadmaps & defining multi-phase milestones, and ensuring complex enterprise technologies work together at scale.

Job Specific Competencies & Skills

1. Bachelor equivalent: minimum requirement. Master / MBA preferred.
2. Relevant licence presales or consulting presales experience in the Adobe eco-system.
3. Deep technical solution experience in Adobe DX solutions.
4. Strong overall professional experience in technical roles.
5. Demonstrable experience of appropriate successful EA engagements.
6. TOGAF qualified – highly desirable.
7. Expert knowledge/expertise on end-to-end processes/solution matching.
8. Design Thinking experience in customer facing engagements.
9. Experience in sales and sales processes.
10. Excellent presentation and communication skills in English and German.

Adobe is proud to be an Equal Employment Opportunity and affirmative action employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law.

Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email or call (408) 536-3015.

Adobe values a free and open marketplace for all employees and has policies in place to ensure that we do not enter into illegal agreements with other companies to not recruit or hire each other’s employees.

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