Sales & Operations Manager

ph3About Us /h3pAggarwal AG is a Swiss-Indian family-owned company based in Langenthal (BE) and the leading importer and distributor of Indian and international food products in Switzerland. Since 1986, we have built our business around high-quality products from India, Asia, Africa, and Latin and Central America. Today, we manage more than 4,000 products across fresh, frozen, and dry food, beverages, and non-food items. We supply gastronomy and retail customers throughout Switzerland and operate our own stores in Bern, Basel, Zurich, and Baden. /ppWe are looking for an experienced and highly hands-on Sales Operations Manager who will take ownership of our day-to-day commercial and operational activities.You will be responsible for building and leading efficient structures, improving processes, and contributing to the achievement of our short-, medium-, and long-term business objectives. /ph3Your Role /h3pThis is a key management position with a broad area of responsibility. Working closely with the management team, you will take ownership of the company’s commercial and operational performance. /ppWe are looking for someone who gets actively involved, identifies problems, makes decisions, drives solutions through to implementation, and takes clear ownership of daily operations — with or without a team. /ppYour responsibilities will include: /ph3Sales Commercial Management /h3ulliMaintain and develop relationships with key customers /liliRegularly visit existing customers and actively approach potential new customers /liliIdentify new business opportunities and pursue them proactively /liliMonitor sales performance, margins, and customer profitability /liliTake active ownership of company and individual objectives /liliDevelop and implement initiatives to increase sales and improve the overall commercial performance of the business /li /ulh3Operations Supply Chain /h3ulliCoordinate and optimize purchasing and inventory management /liliIdentify operational inefficiencies and establish clear and effective processes /liliWork closely with suppliers, logistics partners, and internal teams /liliContinuously improve operational efficiency and cost effectiveness /li /ulh3Quality Assurance /h3ulliCoordinate quality-related issues with suppliers and internal teams and ensure that corrective actions are implemented /liliMaintain clear quality assurance processes, documentation, and controls /liliKeep product quality and compliance at the heart of daily operations /li /ulh3Your Profile /h3pWe are looking for a commercially strong, hands-on manager with an entrepreneurial mindset. /ppYou bring: /pulliSeveral years of professional experience in sales, operations, purchasing, logistics, or FMCG /liliExperience in a management or team-lead position /liliStrong commercial understanding and a clear sense of profitability and costs /liliA hands-on attitude and willingness to get involved in day-to-day operations /liliStrong organizational and coordination skills /liliThe ability to prioritize, make decisions, and act independently /liliA high level of ownership, reliability, and accountability /liliStrong negotiation and communication skills /liliA structured and analytical approach to work /liliAn entrepreneurial mindset and a strong drive to actively improve the business /liliFluent spoken and written German and English /li /ulh3What We Offer /h3ulliA key management position with significant responsibility and decision-making authority /liliThe opportunity to actively shape and develop a growing family business /liliA versatile role combining sales, operations, purchasing, and management /liliA dynamic and entrepreneurial working environment /lili5 weeks of paid holiday /liliA performance-based bonus system /liliA long-term employment opportunity /li /ulh3Start date: As soon as possible /h3 /p #J-18808-Ljbffr