Senior User Experience Researcher(Bangkok - Based, Relocation provided)

Senior User Experience Researcher (Bangkok – Based, Relocation provided) Overview Senior User Experience Researchers own end-to-end planning, execution, analysis and reporting of research projects, and consistently achieve research outputs needed by Product teams to inform strategic decisions. The research findings impact Agoda\’s business by informing product design, user experience, product direction, market strategy, or related areas. This position is based in Bangkok with relocation support. Responsibilities Own end-to-end planning, execution, analysis and reporting of research projects, and deliver outputs that inform product decisions. Lead core end-to-end research activities, including defining objectives, hypotheses, methodology, execution, analysis, and communication. Drive cross-discipline collaboration by translating research insights into actionable recommendations. Collaborate with other researchers and disciplines with clear ownership and timely commitments. Qualifications Master Degree or equivalent experience in Computer Science, Human Computer Interaction, Information Science, Psychology, Social Science, or related field 10+ years of relevant experience in consumer-facing business domains Strong planning, scoping, conducting, analyzing and communicating research Experience with qualitative methods (interviews, diary studies, observation, think-aloud usability testing) Experience with quantitative research (metrics, survey design, sampling, analyses, crosstabs, statistical concepts) Experience evaluating, negotiating, and working with external research vendors Ability to describe user problems and business opportunities to stakeholders using both quantitative and qualitative data Demonstrated critical thinking beyond explicit business requests Excellent storytelling and communication skills; able to speak fluently with business, design, and engineering teams (English) Collaborative, thrives in a dynamic, data-driven, creative environment Requisites for Collaboration Drives cross-discipline collaboration via research insights and activities Delivers clear, concise communication tailored to different audiences Company & Diversity Equal Opportunity Employer. Agoda is committed to equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, or other legally protected characteristics. We may keep your application on file for future opportunities and you can request removal at any time in accordance with our privacy policy. Job Details Seniority level: Mid-Senior level Employment type: Full-time Job function: Information Technology Industries: Technology, Information and Internet #J-18808-Ljbffr