Senior User Experience Researcher(Bangkok - Based, Relocation provided)

OverviewSenior User Experience Researcher (Bangkok-based, Relocation provided)Senior User Experience Researchers own end-to-end planning, execution, analysis and reporting of research projects, and consistently achieve research outputs needed by Product teams to inform strategic decisions. The research findings impact Agoda\’s business by informing design, product direction, end user experience, market strategy, or related areas.About AgodaAgoda is an online travel booking platform for accommodations, flights, and more. We connect travelers with a global network of hotels and holiday properties worldwide, plus flights, activities, and more. We are part of Booking Holdings, with 7,100+ employees across 27 markets and a diverse, collaborative culture. We innovate through experimentation and ownership to enhance the customer travel experience.Work in the heart of Asia with relocation support for Bangkok. This position is open to worldwide candidates.ResponsibilitiesLead core end-to-end research activities, including driving research objectives, hypotheses, methodology, execution, analysis, and communicationPlan and scope research projects; conduct studies and report findings to inform product decisionsCollaborate with product, design, engineering and other stakeholders to translate research into actionable insightsDemonstrate critical thinking beyond explicit business requestsQualificationsMaster degree or equivalent in Computer Science, Human-Computer Interaction, Information Science, Psychology, Social Science, or related field10+ years of relevant experience in consumer-facing domainsStrong ability to plan, scope, conduct, analyze and communicate researchExperience with qualitative methods (interviews, diary studies, direct observation, usability testing, etc.)Experience with quantitative research (metrics, surveys, sampling, statistical concepts, etc.)Experience evaluating, negotiating, and working with external research vendorsAbility to describe user problems and business opportunities to diverse stakeholders using quantitative and qualitative dataStrong critical thinking, storytelling and communication skills (English)Ability to work collaboratively in a dynamic, data-driven environmentKnowledge of data compliance and ethics in researchLocation & RelocationBangkok, Thailand. Relocation package provided to assist with moving and settling in Bangkok.OtherEqual Opportunity Employer. We value diverse backgrounds and provide equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, or other legally protected characteristics. We reserve the right to hire or not hire based on merit. Privacy policy applies. We do not accept unsolicited third-party or agency submissions. #J-18808-Ljbffr