IT SPECIALIST (APPSW/SYSADMIN)

This is a Direct Hire Authority (DHA) solicitation utilizing the DHA for Certain Personnel of the DoD Workforce to recruit and appoint qualified candidates to positions in the competitive service.

About the Position: This position serves in the Europe District’s Information Management Office (IMO) as an Information Technology Specialist within the areas of business intelligence, software engineering, systems analysis, data center engineering, and Storage Area Network (SAN) implementation.

Who May Apply: US Citizens

In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document .

Specialized and Other Experience: One year of specialized experience which includes:

1. Building and managing database systems utilizing Relational Data Base Management Systems (RDBMS) to include Structured Query Language Server, Oracle, Microsoft Access, and Visual Basic for Applications;
2. Performing computer programming processes for the client/server and web environments using script languages;
3. Serving as a SharePoint Systems Administrator.

This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-12).

The specialized experience must include, or be supplemented by, information technology related experience (paid or unpaid experience and/or completion of specific, intensive training, as appropriate) which demonstrates each of the four competencies, as defined:

1. Attention to Detail: Is thorough when performing work and conscientious about attending to detail. Examples of IT-related experience demonstrating this competency include: completing thorough and accurate work independently, even in the most difficult or stressful situations; occasionally reviewing work completed by others.
2. Customer Service: Works with clients and customers to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Examples include resolving routine and non-routine problems, questions, or complaints; developing and maintaining strong working relationships with customers; conducting evaluations of support to determine quality of services and customer satisfaction.
3. Oral Communication: Expresses information effectively, taking into account the audience and nature of the information; makes clear and convincing oral presentations; listens to others and responds appropriately. Examples include convincingly conveying complex information to customers; presenting thoughts that are well-organized and demonstrating confidence in the facts and ideas.
4. Problem Solving: Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. Examples include solving complex problems by developing strategic alternatives; identifying possible conflicts and shared benefits; evaluating the effectiveness of decisions and adjusting future decisions as appropriate.

Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone–no substitution of education for experience is permitted.

#J-18808-Ljbffr