VIE - Germany - Service Analyst (M/F/D)

Job Description:

The Volunteer for International Experience (VIE) is a unique international program sponsored by the French Ministry of Economy, Finance and Employment, open to Airbus to offer young professionals the opportunity to have valuable paid work experience abroad in a technical or business function.

The VIE is a specific contract, under Business France’s eligibility criteria.
VIE Main Requirements:

• European Union citizens (plus Norway, Iceland, Liechtenstein, and Monaco), graduates up to and including 28 years old
• Have fulfilled military obligations for their country, if any

For more information: https://mon-vie-via.businessfrance.fr/en/what-is-the-vie-french-international-internship-program (in English, German, Italian and Spanish).

A VIE within our department „SLA Management, Trainings & Tools“ as a Service Analyst (m/f/d) has arisen within Airbus Secure Land Communications GmbH in Sulzbach (Taunus) near to Frankfurt am Main.

Sulzbach (Taunus) is about 15km away from Frankfurt am Main and is an up-and-coming community with a wide range of leisure and cultural offerings. Here you can enjoy the quality of life in the countryside, while the nearby big cities are still easy to reach.​

The contract duration of VIE is 12 months with starting date from February/March 2025.

Your benefits:

• Work-life balance with a 35-hour week (flexitime)
• Mobile working after agreement with the department
• International environment with the opportunity to network globally
• Work with modern/diversified technologies
• At Airbus, we see you as a valuable team member and you are not hired to brew coffee, instead you are in close contact with the interfaces and are part of our weekly team meetings

Tasks & accountabilities:

Your main task will include:

• Supporting the Head of SLA Management, Training & Tools
• Maintenance and further development of the self-developed software used in the Training Center for the organization of training courses
• Maintenance and further development of the VBA macro used in SLA management
• Support in the maintenance and optimization of the training platform and training environment in accordance with the technically required standards
• Collaboration in smaller development projects
• Collaboration in the implementation of new Agnet services with the aim of achieving a high degree of automation

Required Skills:

• Graduated in Information Technology or Engineering or a comparable field of study
• Good knowledge of the Python programming language
• Very good VBA knowledge
• Knowledge in the area of service level management is an advantage

In addition you are capable to demonstrate the following skills:

• Service oriented attitude
• You’re an open-minded teamplayer with a proactive personality that helps you to drive change, solve problems and convince others
• You can communicate in English without any problems, advanced German language skills are available

You are a highly motivated young professional or graduate and want to get to know all about the world of SLA Management, Trainings & Tools? Then apply now and please upload the following documents via the “apply”-button: cover letter, CV, relevant transcripts, letters of reference.

Your contact person:

Sarah Tsepleris

Recruiting Business Partner – Airbus Secure Land Communications GmbH

Söflinger Straße 100, 89077 Ulm

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

Company:

Airbus Secure Land Communications GmbH

Contract Type:

VIE, VISC

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Experience Level:

Student

Job Family:

Customer Eng.&Technical Support&Services <JF-CS-PS>

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Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to emsom@airbus.com.

At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.